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Participation in groupware-mediated communities of practice: a socio-political analysis of knowledge working.

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Participation in groupware-mediated communities of practice: a socio-political analysis of knowledge working. / Hayes, Niall; Walsham, Geoff.

In: Information and Organization, Vol. 11, No. 4, 10.2001, p. 263-288.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

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Hayes N, Walsham G. Participation in groupware-mediated communities of practice: a socio-political analysis of knowledge working. Information and Organization. 2001 Oct;11(4):263-288. doi: 10.1016/S1471-7727(01)00005-7

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Hayes, Niall ; Walsham, Geoff. / Participation in groupware-mediated communities of practice: a socio-political analysis of knowledge working. In: Information and Organization. 2001 ; Vol. 11, No. 4. pp. 263-288.

Bibtex

@article{83c874115f18446480cb3a1cfef7eab0,
title = "Participation in groupware-mediated communities of practice: a socio-political analysis of knowledge working.",
abstract = "This paper adopts a communities of practice approach to examine how the introduction of a groupware application in a UK pharmaceuticals company enabled and constrained knowledge working. We will refine the analysis by distinguishing between participation that is undertaken in what is referred to as political enclaves, and participation that takes place in safe enclaves. We will discuss how the deliberate intervention of some employees moderated some of politicising, and facilitated increased participation. The paper concludes by suggesting ways in which existing theoretical conceptualisations of information systems and knowledge work may be expanded to consider socio-political issues in more depth.",
keywords = "Groupware, Knowledge management, Communities of practice, Participation, Politics, Norms, Case study, Safe and political enclaves",
author = "Niall Hayes and Geoff Walsham",
year = "2001",
month = oct,
doi = "10.1016/S1471-7727(01)00005-7",
language = "English",
volume = "11",
pages = "263--288",
journal = "Information and Organization",
issn = "1471-7727",
publisher = "Elsevier Limited",
number = "4",

}

RIS

TY - JOUR

T1 - Participation in groupware-mediated communities of practice: a socio-political analysis of knowledge working.

AU - Hayes, Niall

AU - Walsham, Geoff

PY - 2001/10

Y1 - 2001/10

N2 - This paper adopts a communities of practice approach to examine how the introduction of a groupware application in a UK pharmaceuticals company enabled and constrained knowledge working. We will refine the analysis by distinguishing between participation that is undertaken in what is referred to as political enclaves, and participation that takes place in safe enclaves. We will discuss how the deliberate intervention of some employees moderated some of politicising, and facilitated increased participation. The paper concludes by suggesting ways in which existing theoretical conceptualisations of information systems and knowledge work may be expanded to consider socio-political issues in more depth.

AB - This paper adopts a communities of practice approach to examine how the introduction of a groupware application in a UK pharmaceuticals company enabled and constrained knowledge working. We will refine the analysis by distinguishing between participation that is undertaken in what is referred to as political enclaves, and participation that takes place in safe enclaves. We will discuss how the deliberate intervention of some employees moderated some of politicising, and facilitated increased participation. The paper concludes by suggesting ways in which existing theoretical conceptualisations of information systems and knowledge work may be expanded to consider socio-political issues in more depth.

KW - Groupware

KW - Knowledge management

KW - Communities of practice

KW - Participation

KW - Politics

KW - Norms

KW - Case study

KW - Safe and political enclaves

U2 - 10.1016/S1471-7727(01)00005-7

DO - 10.1016/S1471-7727(01)00005-7

M3 - Journal article

VL - 11

SP - 263

EP - 288

JO - Information and Organization

JF - Information and Organization

SN - 1471-7727

IS - 4

ER -