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Performing strategy: Aligning processes in strategic IT

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Published
Publication date18/12/2013
Host publicationInternational Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design
PublisherAssociation for Information Systems
Pages2979-2994
Number of pages16
ISBN (print)9781629934266
<mark>Original language</mark>English
EventInternational Conference on Information Systems, ICIS 2013 - Milan, Italy
Duration: 15/12/201318/12/2013

Conference

ConferenceInternational Conference on Information Systems, ICIS 2013
Country/TerritoryItaly
CityMilan
Period15/12/1318/12/13

Publication series

NameInternational Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design
Volume4

Conference

ConferenceInternational Conference on Information Systems, ICIS 2013
Country/TerritoryItaly
CityMilan
Period15/12/1318/12/13

Abstract

Alignment is perceived to be a desirable aim in IT projects - by improving the fit between the technology and the aims of the organization. Our study departs from previous literature by looking at this issue as a more dynamic and contextually localized phenomenon - emphasizing this dynamic quality by the use of the term "aligning". We take a performative view by conceptualizing the doing of strategy, in the context of implementing a new IT based self-service check-in kiosk system in a UK airport organization. Adopting a single qualitative interpretive case study research approach, we observed and conceptualize three distinct processes of aligning information systems: decoupling, reframing and repackaging. The study draws on recent work repositioning information systems alignment as a dynamic process of knowledge creation and exploration.