Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Publication date | 18/12/2013 |
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Host publication | International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design |
Publisher | Association for Information Systems |
Pages | 2979-2994 |
Number of pages | 16 |
ISBN (print) | 9781629934266 |
<mark>Original language</mark> | English |
Event | International Conference on Information Systems, ICIS 2013 - Milan, Italy Duration: 15/12/2013 → 18/12/2013 |
Conference | International Conference on Information Systems, ICIS 2013 |
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Country/Territory | Italy |
City | Milan |
Period | 15/12/13 → 18/12/13 |
Name | International Conference on Information Systems (ICIS 2013): Reshaping Society Through Information Systems Design |
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Volume | 4 |
Conference | International Conference on Information Systems, ICIS 2013 |
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Country/Territory | Italy |
City | Milan |
Period | 15/12/13 → 18/12/13 |
Alignment is perceived to be a desirable aim in IT projects - by improving the fit between the technology and the aims of the organization. Our study departs from previous literature by looking at this issue as a more dynamic and contextually localized phenomenon - emphasizing this dynamic quality by the use of the term "aligning". We take a performative view by conceptualizing the doing of strategy, in the context of implementing a new IT based self-service check-in kiosk system in a UK airport organization. Adopting a single qualitative interpretive case study research approach, we observed and conceptualize three distinct processes of aligning information systems: decoupling, reframing and repackaging. The study draws on recent work repositioning information systems alignment as a dynamic process of knowledge creation and exploration.