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Praise and damnation : mental health user groups and the construction of organisational legitimacy.

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Praise and damnation : mental health user groups and the construction of organisational legitimacy. / Harrison, Stephen; Barnes, Marian; Mort, Maggie.
In: Public Policy and Administration, Vol. 12, No. 2, 04.1997, p. 4-16.

Research output: Contribution to Journal/MagazineJournal article

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Harrison S, Barnes M, Mort M. Praise and damnation : mental health user groups and the construction of organisational legitimacy. Public Policy and Administration. 1997 Apr;12(2):4-16. doi: 10.1177/095207679701200202

Author

Harrison, Stephen ; Barnes, Marian ; Mort, Maggie. / Praise and damnation : mental health user groups and the construction of organisational legitimacy. In: Public Policy and Administration. 1997 ; Vol. 12, No. 2. pp. 4-16.

Bibtex

@article{9e5ae69d2efe40aea525ba0a79c724bb,
title = "Praise and damnation : mental health user groups and the construction of organisational legitimacy.",
abstract = "{\textquoteleft}User involvement{\textquoteright} is a contemporary policy initiative in the UK National Health Service which requires the managers of the service to pay greater attention to the wishes of individual patients/clients and their carers, but also to the representatives of users and the general public. This paper focuses on the responses of health and social care managers to user groups: on the the employment of groups outside the policy/managerial hierarchy as contributors to and legitimators of decisions. Such an approach to legitimation poses the risk that such outside groups will express views or engage in activities which are unacceptable to the hierarchy. This paper provides illustrative evidence about how such tensions may be dealt with in order to maintain tactical policy/managerial independence and to buttress representative democracy against the spread of participatory democracy.",
author = "Stephen Harrison and Marian Barnes and Maggie Mort",
year = "1997",
month = apr,
doi = "10.1177/095207679701200202",
language = "English",
volume = "12",
pages = "4--16",
journal = "Public Policy and Administration",
issn = "0952-0767",
publisher = "SAGE Publications Ltd",
number = "2",

}

RIS

TY - JOUR

T1 - Praise and damnation : mental health user groups and the construction of organisational legitimacy.

AU - Harrison, Stephen

AU - Barnes, Marian

AU - Mort, Maggie

PY - 1997/4

Y1 - 1997/4

N2 - ‘User involvement’ is a contemporary policy initiative in the UK National Health Service which requires the managers of the service to pay greater attention to the wishes of individual patients/clients and their carers, but also to the representatives of users and the general public. This paper focuses on the responses of health and social care managers to user groups: on the the employment of groups outside the policy/managerial hierarchy as contributors to and legitimators of decisions. Such an approach to legitimation poses the risk that such outside groups will express views or engage in activities which are unacceptable to the hierarchy. This paper provides illustrative evidence about how such tensions may be dealt with in order to maintain tactical policy/managerial independence and to buttress representative democracy against the spread of participatory democracy.

AB - ‘User involvement’ is a contemporary policy initiative in the UK National Health Service which requires the managers of the service to pay greater attention to the wishes of individual patients/clients and their carers, but also to the representatives of users and the general public. This paper focuses on the responses of health and social care managers to user groups: on the the employment of groups outside the policy/managerial hierarchy as contributors to and legitimators of decisions. Such an approach to legitimation poses the risk that such outside groups will express views or engage in activities which are unacceptable to the hierarchy. This paper provides illustrative evidence about how such tensions may be dealt with in order to maintain tactical policy/managerial independence and to buttress representative democracy against the spread of participatory democracy.

U2 - 10.1177/095207679701200202

DO - 10.1177/095207679701200202

M3 - Journal article

VL - 12

SP - 4

EP - 16

JO - Public Policy and Administration

JF - Public Policy and Administration

SN - 0952-0767

IS - 2

ER -