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Reconceptualizing platforms in information systems research through the lens of service-dominant logic

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Reconceptualizing platforms in information systems research through the lens of service-dominant logic. / Sun, Ruonan; Gregor, Shirley.
In: Journal of Strategic Information Systems, Vol. 32, No. 3, 101791, 01.09.2023.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Sun, R & Gregor, S 2023, 'Reconceptualizing platforms in information systems research through the lens of service-dominant logic', Journal of Strategic Information Systems, vol. 32, no. 3, 101791. https://doi.org/10.1016/j.jsis.2023.101791

APA

Sun, R., & Gregor, S. (2023). Reconceptualizing platforms in information systems research through the lens of service-dominant logic. Journal of Strategic Information Systems, 32(3), Article 101791. https://doi.org/10.1016/j.jsis.2023.101791

Vancouver

Sun R, Gregor S. Reconceptualizing platforms in information systems research through the lens of service-dominant logic. Journal of Strategic Information Systems. 2023 Sept 1;32(3):101791. Epub 2023 Aug 14. doi: 10.1016/j.jsis.2023.101791

Author

Sun, Ruonan ; Gregor, Shirley. / Reconceptualizing platforms in information systems research through the lens of service-dominant logic. In: Journal of Strategic Information Systems. 2023 ; Vol. 32, No. 3.

Bibtex

@article{f5634dbf5916414f8c1b4785467c6cfb,
title = "Reconceptualizing platforms in information systems research through the lens of service-dominant logic",
abstract = "Platforms have gained significant attention in the field of information systems (IS) research. However, the concept of platforms remains fluid and complex due to the diverse phenomena associated with it. Research to date tends to cluster around two predominant perspectives: the economic network perspective and the architectural design perspective. To reconcile the divergent perspectives of platforms and establish a more cohesive foundation for IS theorizing, we undertake an interpretive literature review through the lens of service-dominant (S-D) logic. Drawing on an extensive analysis of the literature, we develop an S-D Platform Framework that provides a deep understanding of the multifaceted nature of platforms as a vital IS capability for value co-creation. This framework sheds light on the fundamental facets of relationality, ambidexterity, and cooperativity, which explain the deep structure of platforms in the realm of IS research. Building on our proposed framework, we put forth an agenda that aims to guide future studies towards a more theoretically compelling trajectory.",
keywords = "Platform, Two-sided network, Modular architecture, Service dominant logic, Conceptualization, Literature review",
author = "Ruonan Sun and Shirley Gregor",
year = "2023",
month = sep,
day = "1",
doi = "10.1016/j.jsis.2023.101791",
language = "English",
volume = "32",
journal = "Journal of Strategic Information Systems",
issn = "0963-8687",
publisher = "Elsevier",
number = "3",

}

RIS

TY - JOUR

T1 - Reconceptualizing platforms in information systems research through the lens of service-dominant logic

AU - Sun, Ruonan

AU - Gregor, Shirley

PY - 2023/9/1

Y1 - 2023/9/1

N2 - Platforms have gained significant attention in the field of information systems (IS) research. However, the concept of platforms remains fluid and complex due to the diverse phenomena associated with it. Research to date tends to cluster around two predominant perspectives: the economic network perspective and the architectural design perspective. To reconcile the divergent perspectives of platforms and establish a more cohesive foundation for IS theorizing, we undertake an interpretive literature review through the lens of service-dominant (S-D) logic. Drawing on an extensive analysis of the literature, we develop an S-D Platform Framework that provides a deep understanding of the multifaceted nature of platforms as a vital IS capability for value co-creation. This framework sheds light on the fundamental facets of relationality, ambidexterity, and cooperativity, which explain the deep structure of platforms in the realm of IS research. Building on our proposed framework, we put forth an agenda that aims to guide future studies towards a more theoretically compelling trajectory.

AB - Platforms have gained significant attention in the field of information systems (IS) research. However, the concept of platforms remains fluid and complex due to the diverse phenomena associated with it. Research to date tends to cluster around two predominant perspectives: the economic network perspective and the architectural design perspective. To reconcile the divergent perspectives of platforms and establish a more cohesive foundation for IS theorizing, we undertake an interpretive literature review through the lens of service-dominant (S-D) logic. Drawing on an extensive analysis of the literature, we develop an S-D Platform Framework that provides a deep understanding of the multifaceted nature of platforms as a vital IS capability for value co-creation. This framework sheds light on the fundamental facets of relationality, ambidexterity, and cooperativity, which explain the deep structure of platforms in the realm of IS research. Building on our proposed framework, we put forth an agenda that aims to guide future studies towards a more theoretically compelling trajectory.

KW - Platform

KW - Two-sided network

KW - Modular architecture

KW - Service dominant logic

KW - Conceptualization

KW - Literature review

U2 - 10.1016/j.jsis.2023.101791

DO - 10.1016/j.jsis.2023.101791

M3 - Journal article

VL - 32

JO - Journal of Strategic Information Systems

JF - Journal of Strategic Information Systems

SN - 0963-8687

IS - 3

M1 - 101791

ER -