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Reconstructing normality: the use of infrastructure leftovers in crisis situations as inspiration for the design of resilient technology

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

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Reconstructing normality : the use of infrastructure leftovers in crisis situations as inspiration for the design of resilient technology. / Al-Akkad, Amro; Ramirez, Leonardo; Denef, Sebastian; Boden, Alexander ; Wood, Lisa; Buscher, Monika; Zimmermann, Andreas.

OzCHI '13 Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration. New York : ACM, 2013. p. 457-466.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Harvard

Al-Akkad, A, Ramirez, L, Denef, S, Boden, A, Wood, L, Buscher, M & Zimmermann, A 2013, Reconstructing normality: the use of infrastructure leftovers in crisis situations as inspiration for the design of resilient technology. in OzCHI '13 Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration. ACM, New York, pp. 457-466, Australian Computer-Human Interaction Conference (OzCHI'13), Adelaide, United Kingdom, 25/11/13. https://doi.org/10.1145/2541016.2541051

APA

Al-Akkad, A., Ramirez, L., Denef, S., Boden, A., Wood, L., Buscher, M., & Zimmermann, A. (2013). Reconstructing normality: the use of infrastructure leftovers in crisis situations as inspiration for the design of resilient technology. In OzCHI '13 Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration (pp. 457-466). ACM. https://doi.org/10.1145/2541016.2541051

Vancouver

Al-Akkad A, Ramirez L, Denef S, Boden A, Wood L, Buscher M et al. Reconstructing normality: the use of infrastructure leftovers in crisis situations as inspiration for the design of resilient technology. In OzCHI '13 Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration. New York: ACM. 2013. p. 457-466 https://doi.org/10.1145/2541016.2541051

Author

Al-Akkad, Amro ; Ramirez, Leonardo ; Denef, Sebastian ; Boden, Alexander ; Wood, Lisa ; Buscher, Monika ; Zimmermann, Andreas. / Reconstructing normality : the use of infrastructure leftovers in crisis situations as inspiration for the design of resilient technology. OzCHI '13 Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration. New York : ACM, 2013. pp. 457-466

Bibtex

@inproceedings{c661bc2d4a4243e283710f2b12f7c52b,
title = "Reconstructing normality: the use of infrastructure leftovers in crisis situations as inspiration for the design of resilient technology",
abstract = "In this paper, we examine challenges people face in situations of disrupted network infrastructures and how people use surviving portions of technology to cope with these challenges. We show how an important aspect in crises is the disturbance of services caused by disruptions in underlying technological structures. In such situations, people resort to all possible means to {"}reconstruct normality{"} in the sense of restoring their ability to communicate. For doing so, people often make creative use of the remains of the technological landscape. Building on the analysis of interviews with crises witnesses and first responders, external reports and scientific literature, we propose and describe three categories of mechanisms involving the creative use of surviving technology in crisis situations. We argue that studying these mechanisms can provide a key source of inspiration to define qualities of resilient architectures, and use these mechanisms as creative input to propose architectural qualities that can potentially make communication systems more resilient in the face of crises.",
author = "Amro Al-Akkad and Leonardo Ramirez and Sebastian Denef and Alexander Boden and Lisa Wood and Monika Buscher and Andreas Zimmermann",
year = "2013",
doi = "10.1145/2541016.2541051",
language = "English",
isbn = "9781450325257 ",
pages = "457--466",
booktitle = "OzCHI '13 Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration",
publisher = "ACM",
note = "Australian Computer-Human Interaction Conference (OzCHI'13) ; Conference date: 25-11-2013 Through 29-01-2014",

}

RIS

TY - GEN

T1 - Reconstructing normality

T2 - Australian Computer-Human Interaction Conference (OzCHI'13)

AU - Al-Akkad, Amro

AU - Ramirez, Leonardo

AU - Denef, Sebastian

AU - Boden, Alexander

AU - Wood, Lisa

AU - Buscher, Monika

AU - Zimmermann, Andreas

PY - 2013

Y1 - 2013

N2 - In this paper, we examine challenges people face in situations of disrupted network infrastructures and how people use surviving portions of technology to cope with these challenges. We show how an important aspect in crises is the disturbance of services caused by disruptions in underlying technological structures. In such situations, people resort to all possible means to "reconstruct normality" in the sense of restoring their ability to communicate. For doing so, people often make creative use of the remains of the technological landscape. Building on the analysis of interviews with crises witnesses and first responders, external reports and scientific literature, we propose and describe three categories of mechanisms involving the creative use of surviving technology in crisis situations. We argue that studying these mechanisms can provide a key source of inspiration to define qualities of resilient architectures, and use these mechanisms as creative input to propose architectural qualities that can potentially make communication systems more resilient in the face of crises.

AB - In this paper, we examine challenges people face in situations of disrupted network infrastructures and how people use surviving portions of technology to cope with these challenges. We show how an important aspect in crises is the disturbance of services caused by disruptions in underlying technological structures. In such situations, people resort to all possible means to "reconstruct normality" in the sense of restoring their ability to communicate. For doing so, people often make creative use of the remains of the technological landscape. Building on the analysis of interviews with crises witnesses and first responders, external reports and scientific literature, we propose and describe three categories of mechanisms involving the creative use of surviving technology in crisis situations. We argue that studying these mechanisms can provide a key source of inspiration to define qualities of resilient architectures, and use these mechanisms as creative input to propose architectural qualities that can potentially make communication systems more resilient in the face of crises.

U2 - 10.1145/2541016.2541051

DO - 10.1145/2541016.2541051

M3 - Conference contribution/Paper

SN - 9781450325257

SP - 457

EP - 466

BT - OzCHI '13 Proceedings of the 25th Australian Computer-Human Interaction Conference: Augmentation, Application, Innovation, Collaboration

PB - ACM

CY - New York

Y2 - 25 November 2013 through 29 January 2014

ER -