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Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Reflections on queue modelling from the last 50 years
AU - Worthington, D J
PY - 2009/5
Y1 - 2009/5
N2 - Queueing theory continues to be one of the most researched areas of operational research, and has generated numerous review papers over the years. The phrase 'queue modelling' is used in the title to indicate a more practical emphasis. This paper uses work taken predominantly from the last 50 years of pages of the Operational Research Quarterly and the Journal of the Operational Research Society to offer a commentary on attempts of operational researchers to tackle real queueing problems, and on research foci past and future. A new discipline of 'queue modelling' is proposed, drawing upon the combined strengths of analytic and simulation approaches with the responsibility to derive meaningful insights for managers.
AB - Queueing theory continues to be one of the most researched areas of operational research, and has generated numerous review papers over the years. The phrase 'queue modelling' is used in the title to indicate a more practical emphasis. This paper uses work taken predominantly from the last 50 years of pages of the Operational Research Quarterly and the Journal of the Operational Research Society to offer a commentary on attempts of operational researchers to tackle real queueing problems, and on research foci past and future. A new discipline of 'queue modelling' is proposed, drawing upon the combined strengths of analytic and simulation approaches with the responsibility to derive meaningful insights for managers.
KW - queueing theory
KW - queueing models
KW - simulation
U2 - 10.1057/jors.2008.178
DO - 10.1057/jors.2008.178
M3 - Journal article
VL - 60
SP - S83-S92
JO - Journal of the Operational Research Society
JF - Journal of the Operational Research Society
SN - 1476-9360
IS - S1
ER -