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Rethinking energy services: The concept of ‘meta-service’ and implications for demand reduction and servicizing policy

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Rethinking energy services: The concept of ‘meta-service’ and implications for demand reduction and servicizing policy. / Morley, Janine.
In: Energy Policy, Vol. 122, 11.2018, p. 563-569.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Morley, J 2018, 'Rethinking energy services: The concept of ‘meta-service’ and implications for demand reduction and servicizing policy', Energy Policy, vol. 122, pp. 563-569. https://doi.org/10.1016/j.enpol.2018.07.056

APA

Morley, J. (2018). Rethinking energy services: The concept of ‘meta-service’ and implications for demand reduction and servicizing policy. Energy Policy, 122, 563-569. https://doi.org/10.1016/j.enpol.2018.07.056

Vancouver

Morley J. Rethinking energy services: The concept of ‘meta-service’ and implications for demand reduction and servicizing policy. Energy Policy. 2018 Nov;122:563-569. Epub 2018 Sept 11. doi: 10.1016/j.enpol.2018.07.056

Author

Morley, Janine. / Rethinking energy services : The concept of ‘meta-service’ and implications for demand reduction and servicizing policy. In: Energy Policy. 2018 ; Vol. 122. pp. 563-569.

Bibtex

@article{ca8631c6a9784c6cbf6f4749aa7d4269,
title = "Rethinking energy services: The concept of {\textquoteleft}meta-service{\textquoteright} and implications for demand reduction and servicizing policy",
abstract = "The idea that energy is not consumed for its own sake but for the services that it provides has become axiomatic. However, the implications are not worked through into energy policy nor into most analyses of energy demand. Instead, energy service demand is usually isolated from its dynamic and varied socio-cultural basis, rendering it inappropriately static and neglecting the core quality of usefulness that definitions of {\textquoteleft}energy service{\textquoteright} share. To address these limitations, this paper revisits and extends a sociological conceptualisation of services, referred to here as meta-services. These are composite and cross-cutting formations of convention, expectation and experience and the means of achieving them. Meta-services are more-than-energy services and are shaped not only through energy consumption, provision and governance but also by a range of other non-energy providers and organisations. This calls for demand reduction policies to engage wider coalitions of service {\textquoteleft}stakeholders{\textquoteright}. In addition, because energy-services co-constitute meta-services, aspirations to deliver the same levels of service but more efficiently risk entrenching, rather than reducing, levels of service demand. Implications for service-based business models (servicizing) and policies are discussed. ",
keywords = "Energy sevices, Service demand, Energy demand, Demand reduction, Servicizing, Thermal comfort",
author = "Janine Morley",
year = "2018",
month = nov,
doi = "10.1016/j.enpol.2018.07.056",
language = "English",
volume = "122",
pages = "563--569",
journal = "Energy Policy",
issn = "0301-4215",
publisher = "Elsevier BV",

}

RIS

TY - JOUR

T1 - Rethinking energy services

T2 - The concept of ‘meta-service’ and implications for demand reduction and servicizing policy

AU - Morley, Janine

PY - 2018/11

Y1 - 2018/11

N2 - The idea that energy is not consumed for its own sake but for the services that it provides has become axiomatic. However, the implications are not worked through into energy policy nor into most analyses of energy demand. Instead, energy service demand is usually isolated from its dynamic and varied socio-cultural basis, rendering it inappropriately static and neglecting the core quality of usefulness that definitions of ‘energy service’ share. To address these limitations, this paper revisits and extends a sociological conceptualisation of services, referred to here as meta-services. These are composite and cross-cutting formations of convention, expectation and experience and the means of achieving them. Meta-services are more-than-energy services and are shaped not only through energy consumption, provision and governance but also by a range of other non-energy providers and organisations. This calls for demand reduction policies to engage wider coalitions of service ‘stakeholders’. In addition, because energy-services co-constitute meta-services, aspirations to deliver the same levels of service but more efficiently risk entrenching, rather than reducing, levels of service demand. Implications for service-based business models (servicizing) and policies are discussed.

AB - The idea that energy is not consumed for its own sake but for the services that it provides has become axiomatic. However, the implications are not worked through into energy policy nor into most analyses of energy demand. Instead, energy service demand is usually isolated from its dynamic and varied socio-cultural basis, rendering it inappropriately static and neglecting the core quality of usefulness that definitions of ‘energy service’ share. To address these limitations, this paper revisits and extends a sociological conceptualisation of services, referred to here as meta-services. These are composite and cross-cutting formations of convention, expectation and experience and the means of achieving them. Meta-services are more-than-energy services and are shaped not only through energy consumption, provision and governance but also by a range of other non-energy providers and organisations. This calls for demand reduction policies to engage wider coalitions of service ‘stakeholders’. In addition, because energy-services co-constitute meta-services, aspirations to deliver the same levels of service but more efficiently risk entrenching, rather than reducing, levels of service demand. Implications for service-based business models (servicizing) and policies are discussed.

KW - Energy sevices

KW - Service demand

KW - Energy demand

KW - Demand reduction

KW - Servicizing

KW - Thermal comfort

U2 - 10.1016/j.enpol.2018.07.056

DO - 10.1016/j.enpol.2018.07.056

M3 - Journal article

VL - 122

SP - 563

EP - 569

JO - Energy Policy

JF - Energy Policy

SN - 0301-4215

ER -