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Running the network: supporting co-operative systems

Research output: Contribution to Journal/MagazineJournal articlepeer-review

<mark>Journal publication date</mark>1994
<mark>Journal</mark>Information Technology and People
Issue number2
Number of pages22
Pages (from-to)7-28
Publication StatusPublished
<mark>Original language</mark>English


Commercial software systems intended to support the work of groups are now freely available. However, uptake of these systems has been relatively poor and limited user experience has been reported. Presents some experiences from a study of a network that explicitly aims to investigate the effectiveness of computer-supported co-operative work (CSCW) tools. Focuses on the currently hidden cost of managing the network. Also explores the implications for CSCW systems development by outlining an exploration of support for the management of a CSCW network.