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  • 220510 Mediating Effects Between SOP Culture and SCP v23

    Rights statement: This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning and Control on 28/04/2022, available online: https://www.tandfonline.com/doi/full/10.1080/09537287.2022.2069058

    Accepted author manuscript, 354 KB, PDF document

    Embargo ends: 28/04/23

    Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License

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Sales and operations planning culture and supply chain performance: the mediating effects of five coordination mechanisms

Research output: Contribution to Journal/MagazineJournal articlepeer-review

E-pub ahead of print
<mark>Journal publication date</mark>28/04/2022
<mark>Journal</mark>Production Planning and Control
Number of pages13
Publication StatusE-pub ahead of print
Early online date28/04/22
<mark>Original language</mark>English

Abstract

This paper investigates the role of culture as an antecedent of superior outcomes in Sales and Operations Planning (S&OP). By viewing S&OP coordination mechanisms as an S&OP team’s internal means of coping collectively with challenges to be resolved in a supply chain, five S&OP coordination mechanisms were hypothesised to act as mediators between ‘S&OP Culture’ and Supply Chain Performance in a multiple mediator model. Results from a global survey of S&OP practitioners suggest that while a strong S&OP culture leads to better overall coordination outcomes, the former’s effects are primarily transmitted indirectly via the Strategic Alignment and Information Acquisition/Processing coordination mechanisms. However, S&OP Culture may simultaneously suppress Supply Chain Performance through the S&OP Procedure/Schedule mediator. Organisations implementing S&OP can therefore benefit from a culture of contextual ambidexterity by allowing S&OP teams to make their own judgments to strike a balance between alignment and adaptability during production planning.

Bibliographic note

This is an Accepted Manuscript of an article published by Taylor & Francis in Production Planning and Control on 28/04/2022, available online: https://www.tandfonline.com/doi/full/10.1080/09537287.2022.2069058