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Scoping the Design Space for Data Supported Decision-Making Tools in Respiratory Care: Needs, Barriers and Future Aspirations

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Abstract

There is an increasing demand from healthcare providers for timely and accurate information about patients’ conditions, to support appropriate decision making about their needs. Often, healthcare providers have limited data access due to complex issues surrounding sharing agreements and data recording and storage. Designing data-supported decision making (DSDM) tools in this environment is challenging, as they often fail to fully integrate into practice. Existing work focuses on implementing tools such as dashboards and smartphone apps to support decision making practices. However, these tools often operate independently from main systems, and there is limited HCI research on the challenges of designing and integrating such tools into long-term health-care delivery. We describe our participatory design research with clinical and service management staff on a respiratory care ward. We use the process of designing a DSDM dashboard to explore larger challenges behind designing DSDM tools for healthcare providers.