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  1. Published

    Nursing and new public sector management

    Bolton, S. & Ackroyd, S., 2002, In: International Journal of Public Sector Management. 15, 2, p. 98-106 9 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  2. Published

    The (mis)representation of customer service

    Bolton, S. & Houlihan, M., 2005, In: Work, Employment and Society. 19, 4, p. 685-703 19 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  3. Published

    Dignified work, dignified workers and dignified workplaces: exploring dignity at work as promising practice

    Bolton, S., 2005, Lancaster University: The Department of Organisation, Work and Technology, (Organisation, Work and Technology Working Paper Series).

    Research output: Working paper

  4. Published

    Trolley dolly or skilled emotion manager? Moving on from Hochschild's Emotional Labour

    Bolton, S. & Boyd, C., 2003, In: Work, Employment and Society. 17, 2, p. 289-308 20 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  5. Published

    A simple matter of control? NHS hospital nurses and new management

    Bolton, S., 2004, In: Journal of Management Studies. 41, 2, p. 317-333 17 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  6. Published

    Making up managers: nurses or managers in the NHS?

    Bolton, S., 2005, In: Work, Employment and Society. 19, 2, p. 5-23 19 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  7. Published

    Changing faces: nurses as emotional jugglers

    Bolton, S., 01/2001, In: Sociology of Health and Illness. 23, 1, p. 85-100 16 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

  8. Ideological dilemmas and work-related musculoskeletal disorders in ultrasound practice: an interpretive phenomenological analysis of the lived experiences of sonographers

    Bolton, G., 2022, Lancaster University. 346 p.

    Research output: Thesis › Doctoral Thesis

  9. Published

    A bit of a laugh: nurses' use of humour as a mode of resistance

    Bolton, S., 2004, Questioning the New Public Management. Aldershot: Ashgate Publishing, p. 177-189 13 p.

    Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

  10. Published

    Nurses as managers: between a professional rock and an HRM hard place?

    Bolton, S., 2000, In: Human Resource Development International. 3, 2, p. 229 - 234 6 p.

    Research output: Contribution to Journal/Magazine › Journal article › peer-review

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