Trolley dolly or skilled emotion manager? Moving on from Hochschild's Emotional Labour

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Research output: Contribution to Journal/Magazine › Journal article › peer-review

Published

<mark>Journal publication date</mark>	2003
<mark>Journal</mark>	Work, Employment and Society
Issue number	2
Volume	17
Number of pages	20
Pages (from-to)	289-308
Publication Status	Published
<mark>Original language</mark>	English

Research