Research output: Contribution to Journal/Magazine › Journal article › peer-review
Service Design Research Pioneers : An overview of Service Design research developed in Italy since the ‘90s. / Sangiorgi, Daniela.
In: Design Research Journal, Vol. 1, No. 10, 2010, p. 26.Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Service Design Research Pioneers
T2 - An overview of Service Design research developed in Italy since the ‘90s
AU - Sangiorgi, Daniela
PY - 2010
Y1 - 2010
N2 - This paper provides an overview of the research on ServiceDesign carried out in Italy (mainly in Milan) since the ‘90s.The authors show how the initial steps in this emerging fieldhave definitely influenced the following evolution of studiesin Italy; three areas of research in particular are described:investigations into the nature of services and of ServiceDesign as a field; investigations into Product Service Systems;and investigations into social innovation and sustainability.As final considerations, a map of Service Design research isdeveloped to suggest connections with the existing internationalresearch into Service Design and to imagine futuredevelopments.
AB - This paper provides an overview of the research on ServiceDesign carried out in Italy (mainly in Milan) since the ‘90s.The authors show how the initial steps in this emerging fieldhave definitely influenced the following evolution of studiesin Italy; three areas of research in particular are described:investigations into the nature of services and of ServiceDesign as a field; investigations into Product Service Systems;and investigations into social innovation and sustainability.As final considerations, a map of Service Design research isdeveloped to suggest connections with the existing internationalresearch into Service Design and to imagine futuredevelopments.
M3 - Journal article
VL - 1
SP - 26
JO - Design Research Journal
JF - Design Research Journal
SN - 2000-7574
IS - 10
ER -