Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - Service excellence means treating staff as customers
AU - Khan, Hina
PY - 2010/5/27
Y1 - 2010/5/27
M3 - Journal article
JO - Times Higher Education
JF - Times Higher Education
ER -