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Sit Less and Move More - A Multi-Component Intervention With and Without Height-Adjustable Workstations in Contact Centre Call Agents A Pilot Randomised Controlled Trial

Research output: Contribution to Journal/MagazineJournal articlepeer-review

  • Abigail Morris
  • Rebecca Murphy
  • Nicola Hopkins
  • David Low
  • Genevieve Healy
  • Charlotte Edwardson
  • Brendan Collins
  • Hannah Timpson
  • Sam Shepherd
  • Madeleine Cochrane
  • David Gavin
  • Lee Graves
<mark>Journal publication date</mark>31/01/2021
<mark>Journal</mark>Journal of occupational and environmental medicine
Issue number1
Number of pages13
Pages (from-to)44-56
Publication StatusPublished
Early online date28/10/20
<mark>Original language</mark>English


To pilot a multi-component intervention to sit less and move more, with (SLAMM+) and without (SLAMM) height-adjustable workstations, in contact centre call agents.

Agents were individually randomised to SLAMM or SLAMM+ in this 10-month, parallel, open-label, pilot trial. Mixed-methods assessed response, recruitment, retention, attrition and completion rates, adverse effects, trial feasibility and acceptability, preliminary effectiveness on worktime sitting, and described secondary outcomes.

The participant recruitment rate, and randomisation, data collection and interventions were mostly acceptable. Refinements to organisation recruitment were identified. High staff turnover negatively impacted retention and completion rates. The multi-component intervention with height-adjustable workstations has potential to reduce sitting time at work.

The demonstrated findings will help prepare for a future randomised controlled trial designed to assess the effect of the interventions.