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Sociotechnical trust: an architectural approach

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Sociotechnical trust: an architectural approach. / Chopra, Amit K.; Paja, Elda; Giorgini, Paolo et al.
Conceptual Modeling – ER 2011: 30th International Conference, ER 2011, Brussels, Belgium, October 31 - November 3, 2011. Proceedings. ed. / Manfred Jeusfeld; Lois Delcambre; Tok-Wang Ling. Berlin: Springer, 2011. p. 104-117 (Lecture Notes in Computer Science; Vol. 6998).

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Harvard

Chopra, AK, Paja, E, Giorgini, P & Chopra, A 2011, Sociotechnical trust: an architectural approach. in M Jeusfeld, L Delcambre & T-W Ling (eds), Conceptual Modeling – ER 2011: 30th International Conference, ER 2011, Brussels, Belgium, October 31 - November 3, 2011. Proceedings. Lecture Notes in Computer Science, vol. 6998, Springer, Berlin, pp. 104-117. https://doi.org/10.1007/978-3-642-24606-7_9

APA

Chopra, A. K., Paja, E., Giorgini, P., & Chopra, A. (2011). Sociotechnical trust: an architectural approach. In M. Jeusfeld, L. Delcambre, & T-W. Ling (Eds.), Conceptual Modeling – ER 2011: 30th International Conference, ER 2011, Brussels, Belgium, October 31 - November 3, 2011. Proceedings (pp. 104-117). (Lecture Notes in Computer Science; Vol. 6998). Springer. https://doi.org/10.1007/978-3-642-24606-7_9

Vancouver

Chopra AK, Paja E, Giorgini P, Chopra A. Sociotechnical trust: an architectural approach. In Jeusfeld M, Delcambre L, Ling T-W, editors, Conceptual Modeling – ER 2011: 30th International Conference, ER 2011, Brussels, Belgium, October 31 - November 3, 2011. Proceedings. Berlin: Springer. 2011. p. 104-117. (Lecture Notes in Computer Science). doi: 10.1007/978-3-642-24606-7_9

Author

Chopra, Amit K. ; Paja, Elda ; Giorgini, Paolo et al. / Sociotechnical trust : an architectural approach. Conceptual Modeling – ER 2011: 30th International Conference, ER 2011, Brussels, Belgium, October 31 - November 3, 2011. Proceedings. editor / Manfred Jeusfeld ; Lois Delcambre ; Tok-Wang Ling. Berlin : Springer, 2011. pp. 104-117 (Lecture Notes in Computer Science).

Bibtex

@inproceedings{bdfdeb3e349a4e59bd6ba31cf36a144f,
title = "Sociotechnical trust: an architectural approach",
abstract = "Current approaches in sociotechnical systems consider trust to be either cognitive—referring to actors{\textquoteright} mental models of each other—or technical—referring to an actor{\textquoteright}s trust of a technical artifact. In this paper, we take a more expansive view of trust: in addition to the cognitive, we also consider trust in the architectural sense. Broadly, architectural trust applies at the level of roles. Our principal claim is that sociotechnical systems are essentially specified in terms of architectural trust. Whereas previous work has considered dependencies between actors as a fundamental social relation, we claim that no dependency can exist without the corresponding architectural trust.",
author = "Chopra, {Amit K.} and Elda Paja and Paolo Giorgini and Amit Chopra",
year = "2011",
doi = "10.1007/978-3-642-24606-7_9",
language = "English",
isbn = "978-3-642-24605-0",
series = "Lecture Notes in Computer Science",
publisher = "Springer",
pages = "104--117",
editor = "Manfred Jeusfeld and Lois Delcambre and Tok-Wang Ling",
booktitle = "Conceptual Modeling – ER 2011",

}

RIS

TY - GEN

T1 - Sociotechnical trust

T2 - an architectural approach

AU - Chopra, Amit K.

AU - Paja, Elda

AU - Giorgini, Paolo

AU - Chopra, Amit

PY - 2011

Y1 - 2011

N2 - Current approaches in sociotechnical systems consider trust to be either cognitive—referring to actors’ mental models of each other—or technical—referring to an actor’s trust of a technical artifact. In this paper, we take a more expansive view of trust: in addition to the cognitive, we also consider trust in the architectural sense. Broadly, architectural trust applies at the level of roles. Our principal claim is that sociotechnical systems are essentially specified in terms of architectural trust. Whereas previous work has considered dependencies between actors as a fundamental social relation, we claim that no dependency can exist without the corresponding architectural trust.

AB - Current approaches in sociotechnical systems consider trust to be either cognitive—referring to actors’ mental models of each other—or technical—referring to an actor’s trust of a technical artifact. In this paper, we take a more expansive view of trust: in addition to the cognitive, we also consider trust in the architectural sense. Broadly, architectural trust applies at the level of roles. Our principal claim is that sociotechnical systems are essentially specified in terms of architectural trust. Whereas previous work has considered dependencies between actors as a fundamental social relation, we claim that no dependency can exist without the corresponding architectural trust.

U2 - 10.1007/978-3-642-24606-7_9

DO - 10.1007/978-3-642-24606-7_9

M3 - Conference contribution/Paper

SN - 978-3-642-24605-0

T3 - Lecture Notes in Computer Science

SP - 104

EP - 117

BT - Conceptual Modeling – ER 2011

A2 - Jeusfeld, Manfred

A2 - Delcambre, Lois

A2 - Ling, Tok-Wang

PB - Springer

CY - Berlin

ER -