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Stress, health and well-being: the mediating role of employee and organizational commitment

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Stress, health and well-being : the mediating role of employee and organizational commitment. / Jain, Ajay Kumar; Giga, Sabir; Cooper, Cary.

In: International Journal of Environmental Research and Public Health, Vol. 10, No. 10, 11.10.2013, p. 4907-4924.

Research output: Contribution to journalJournal articlepeer-review

Harvard

Jain, AK, Giga, S & Cooper, C 2013, 'Stress, health and well-being: the mediating role of employee and organizational commitment', International Journal of Environmental Research and Public Health, vol. 10, no. 10, pp. 4907-4924. https://doi.org/10.3390/ijerph10104907

APA

Jain, A. K., Giga, S., & Cooper, C. (2013). Stress, health and well-being: the mediating role of employee and organizational commitment. International Journal of Environmental Research and Public Health, 10(10), 4907-4924. https://doi.org/10.3390/ijerph10104907

Vancouver

Jain AK, Giga S, Cooper C. Stress, health and well-being: the mediating role of employee and organizational commitment. International Journal of Environmental Research and Public Health. 2013 Oct 11;10(10):4907-4924. https://doi.org/10.3390/ijerph10104907

Author

Jain, Ajay Kumar ; Giga, Sabir ; Cooper, Cary. / Stress, health and well-being : the mediating role of employee and organizational commitment. In: International Journal of Environmental Research and Public Health. 2013 ; Vol. 10, No. 10. pp. 4907-4924.

Bibtex

@article{873efbe0e08d4ec39ffb350dd67b92b6,
title = "Stress, health and well-being: the mediating role of employee and organizational commitment",
abstract = "This study investigates the mediating impact of organizational commitment on the relationship between organizational stressors and employee health and well-being. Data were collected from 401 operator level employees working in business process outsourcing organizations (BPOs) based in New Delhi, India. In this research several dimensions from ASSET, which is an organizational stress screening tool, were used to measure employee perceptions of stressors, their commitment to the organization, their perception of the organization{\textquoteright}s commitment to them, and their health and well-being. Data were analyzed using structural equation modeling on AMOS software. Results of the mediation analysis highlight both employee commitment to their organization and their perceptions of the organization{\textquoteright}s commitment to them mediate the impact of stressors on physical health and psychological well-being. All indices of the model fit were found to be above standard norms. Implications are discussed with the view to improving standards of health and well-being within the call center industry, which is a sector that has reported higher turnover rates and poor working conditions among its employees internationally.",
keywords = "organizational stress, physical health , psychological well-being , commitment , India, business process outsourcing organizations , ASSET",
author = "Jain, {Ajay Kumar} and Sabir Giga and Cary Cooper",
note = "This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.",
year = "2013",
month = oct,
day = "11",
doi = "10.3390/ijerph10104907",
language = "English",
volume = "10",
pages = "4907--4924",
journal = "International Journal of Environmental Research and Public Health",
issn = "1660-4601",
publisher = "Multidisciplinary Digital Publishing Institute (MDPI)",
number = "10",

}

RIS

TY - JOUR

T1 - Stress, health and well-being

T2 - the mediating role of employee and organizational commitment

AU - Jain, Ajay Kumar

AU - Giga, Sabir

AU - Cooper, Cary

N1 - This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.

PY - 2013/10/11

Y1 - 2013/10/11

N2 - This study investigates the mediating impact of organizational commitment on the relationship between organizational stressors and employee health and well-being. Data were collected from 401 operator level employees working in business process outsourcing organizations (BPOs) based in New Delhi, India. In this research several dimensions from ASSET, which is an organizational stress screening tool, were used to measure employee perceptions of stressors, their commitment to the organization, their perception of the organization’s commitment to them, and their health and well-being. Data were analyzed using structural equation modeling on AMOS software. Results of the mediation analysis highlight both employee commitment to their organization and their perceptions of the organization’s commitment to them mediate the impact of stressors on physical health and psychological well-being. All indices of the model fit were found to be above standard norms. Implications are discussed with the view to improving standards of health and well-being within the call center industry, which is a sector that has reported higher turnover rates and poor working conditions among its employees internationally.

AB - This study investigates the mediating impact of organizational commitment on the relationship between organizational stressors and employee health and well-being. Data were collected from 401 operator level employees working in business process outsourcing organizations (BPOs) based in New Delhi, India. In this research several dimensions from ASSET, which is an organizational stress screening tool, were used to measure employee perceptions of stressors, their commitment to the organization, their perception of the organization’s commitment to them, and their health and well-being. Data were analyzed using structural equation modeling on AMOS software. Results of the mediation analysis highlight both employee commitment to their organization and their perceptions of the organization’s commitment to them mediate the impact of stressors on physical health and psychological well-being. All indices of the model fit were found to be above standard norms. Implications are discussed with the view to improving standards of health and well-being within the call center industry, which is a sector that has reported higher turnover rates and poor working conditions among its employees internationally.

KW - organizational stress

KW - physical health

KW - psychological well-being

KW - commitment

KW - India

KW - business process outsourcing organizations

KW - ASSET

U2 - 10.3390/ijerph10104907

DO - 10.3390/ijerph10104907

M3 - Journal article

VL - 10

SP - 4907

EP - 4924

JO - International Journal of Environmental Research and Public Health

JF - International Journal of Environmental Research and Public Health

SN - 1660-4601

IS - 10

ER -