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Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Studying innovation processes in real-time: The promises and challenges of ethnography
AU - Hoholm, Thomas
AU - Araujo, Luis
PY - 2011
Y1 - 2011
N2 - This paper discusses the promises and challenges of innovation ethnographies. We depart from the notion that innovation processes are highly contingent, messy and non-linear and examine ways in which these processes have been studied. Our focus is on the challenges posed by the use of ethnographic methods to study innovation in-the-making. Our discussion is illustrated by an example culled from a longitudinal, real-time study of an innovation process in the food industry, inspired by actor-network theory (ANT) and its injunctions to focus on controversies and follow the actors. We conclude that although innovation ethnographies pose plenty of theoretical, methodological and practical challenges, they remain a promising and powerful method to map out the complex and tortuous paths of these processes.
AB - This paper discusses the promises and challenges of innovation ethnographies. We depart from the notion that innovation processes are highly contingent, messy and non-linear and examine ways in which these processes have been studied. Our focus is on the challenges posed by the use of ethnographic methods to study innovation in-the-making. Our discussion is illustrated by an example culled from a longitudinal, real-time study of an innovation process in the food industry, inspired by actor-network theory (ANT) and its injunctions to focus on controversies and follow the actors. We conclude that although innovation ethnographies pose plenty of theoretical, methodological and practical challenges, they remain a promising and powerful method to map out the complex and tortuous paths of these processes.
KW - Ethnography
KW - Real-time Method
KW - Innovation
KW - processes
KW - Industrial networks
U2 - 10.1016/j.indmarman.2011.06.036
DO - 10.1016/j.indmarman.2011.06.036
M3 - Journal article
VL - 40
SP - 933
EP - 939
JO - Industrial Marketing Management
JF - Industrial Marketing Management
SN - 0019-8501
IS - 6
ER -