Rights statement: © ACM, 2017. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in PervasiveHealth '17: Proceedings of the 11th EAI International Conference on Pervasive Computing Technologies for Healthcare http://doi.acm.org/10.1145/3154862.3154865
Accepted author manuscript, 4.73 MB, PDF document
Available under license: CC BY-NC: Creative Commons Attribution-NonCommercial 4.0 International License
Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Publication date | 23/05/2017 |
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Host publication | PervasiveHealth '17 Proceedings of the 11th EAI International Conference on Pervasive Computing Technologies for Healthcare |
Place of Publication | New York |
Publisher | Association for Computing Machinery (ACM) |
Pages | 193-202 |
Number of pages | 10 |
ISBN (electronic) | 9781450363631 |
<mark>Original language</mark> | English |
Event | 11th EAI International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2017 - Barcelona, Spain Duration: 23/05/2017 → 26/05/2017 |
Conference | 11th EAI International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2017 |
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Country/Territory | Spain |
City | Barcelona |
Period | 23/05/17 → 26/05/17 |
Name | ACM International Conference Proceeding Series |
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Conference | 11th EAI International Conference on Pervasive Computing Technologies for Healthcare, PervasiveHealth 2017 |
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Country/Territory | Spain |
City | Barcelona |
Period | 23/05/17 → 26/05/17 |
The increasing aging population needing homecare is leading to additional clinical work for homecare nurses. Wound care and documentation are substantial components of this work required to monitor patients and make appropriate clinical decisions. However, due to barriers in the systems that nurses are expected to use, and context of their activities, they create and use workarounds to get their job done. In this study, the most common themes of workarounds were identified and used to inform design iterations of a wound documentation application: SuperNurse. The exploratory and experimental design iterations involved homecare nurses, who expressed: curiosity, leading to further reflection; frustration, leading to identifying problems; and surprise, leading to identifying useful and easy to use designs. We found that nurse-centred design, informed by workarounds, led to using mobile, wearable, and speech recognition technology and improving ease of use and usefulness in SuperNurse.