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Susceptibility to email fraud: a review of psychological perspectives, data-collection methods, and ethical considerations

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Susceptibility to email fraud: a review of psychological perspectives, data-collection methods, and ethical considerations. / Jones, Helen; Towse, John; Race, Nicholas.
In: International Journal of Cyber Behavior, Psychology and Learning, Vol. 5, No. 3, 2015, p. 13-29.

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Jones H, Towse J, Race N. Susceptibility to email fraud: a review of psychological perspectives, data-collection methods, and ethical considerations. International Journal of Cyber Behavior, Psychology and Learning. 2015;5(3):13-29. doi: 10.4018/IJCBPL.2015070102

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Bibtex

@article{0794952453184d4ab54b3690d939dc0d,
title = "Susceptibility to email fraud: a review of psychological perspectives, data-collection methods, and ethical considerations",
abstract = "We review the existing literature on the psychology of email fraud, and attempt to integrate the small but burgeoning set of research findings. We show that research has adopted a variety of methodologies and taken a number of conceptual positions in the attempt to throw light on decisions about emails that may be in best-case scenarios, sub-optimal, or in the worst-case scenarios, catastrophic. We point to the potential from cognitive science and social psychology to inform the field, and we attempt to identify the opportunities and limitations from researcher{\textquoteright}s design decisions. The study of email decision-making is an important topic in its own right, but also has the potential to inform about general cognitive processes too. ",
keywords = "Decision-making, Phishing, Online, Cyberpsychology, Fraud victimisation",
author = "Helen Jones and John Towse and Nicholas Race",
year = "2015",
doi = "10.4018/IJCBPL.2015070102",
language = "English",
volume = "5",
pages = "13--29",
journal = "International Journal of Cyber Behavior, Psychology and Learning",
issn = "2155-7136",
publisher = "IGI Global Publishing",
number = "3",

}

RIS

TY - JOUR

T1 - Susceptibility to email fraud

T2 - a review of psychological perspectives, data-collection methods, and ethical considerations

AU - Jones, Helen

AU - Towse, John

AU - Race, Nicholas

PY - 2015

Y1 - 2015

N2 - We review the existing literature on the psychology of email fraud, and attempt to integrate the small but burgeoning set of research findings. We show that research has adopted a variety of methodologies and taken a number of conceptual positions in the attempt to throw light on decisions about emails that may be in best-case scenarios, sub-optimal, or in the worst-case scenarios, catastrophic. We point to the potential from cognitive science and social psychology to inform the field, and we attempt to identify the opportunities and limitations from researcher’s design decisions. The study of email decision-making is an important topic in its own right, but also has the potential to inform about general cognitive processes too.

AB - We review the existing literature on the psychology of email fraud, and attempt to integrate the small but burgeoning set of research findings. We show that research has adopted a variety of methodologies and taken a number of conceptual positions in the attempt to throw light on decisions about emails that may be in best-case scenarios, sub-optimal, or in the worst-case scenarios, catastrophic. We point to the potential from cognitive science and social psychology to inform the field, and we attempt to identify the opportunities and limitations from researcher’s design decisions. The study of email decision-making is an important topic in its own right, but also has the potential to inform about general cognitive processes too.

KW - Decision-making

KW - Phishing

KW - Online

KW - Cyberpsychology

KW - Fraud victimisation

U2 - 10.4018/IJCBPL.2015070102

DO - 10.4018/IJCBPL.2015070102

M3 - Journal article

VL - 5

SP - 13

EP - 29

JO - International Journal of Cyber Behavior, Psychology and Learning

JF - International Journal of Cyber Behavior, Psychology and Learning

SN - 2155-7136

IS - 3

ER -