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Taking on the “Dark Side”––Coping With Technostress

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Taking on the “Dark Side”––Coping With Technostress. / Tarafdar, Monideepa; Pirkkalainen, Henri; Salo, Markus et al.
In: IT Professional, Vol. 22, No. 6, 9250422, 01.11.2020, p. 82-89.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Tarafdar, M, Pirkkalainen, H, Salo, M & Makkonen, M 2020, 'Taking on the “Dark Side”––Coping With Technostress', IT Professional, vol. 22, no. 6, 9250422, pp. 82-89. https://doi.org/10.1109/mitp.2020.2977343

APA

Tarafdar, M., Pirkkalainen, H., Salo, M., & Makkonen, M. (2020). Taking on the “Dark Side”––Coping With Technostress. IT Professional, 22(6), 82-89. Article 9250422. https://doi.org/10.1109/mitp.2020.2977343

Vancouver

Tarafdar M, Pirkkalainen H, Salo M, Makkonen M. Taking on the “Dark Side”––Coping With Technostress. IT Professional. 2020 Nov 1;22(6):82-89. 9250422. doi: 10.1109/mitp.2020.2977343

Author

Tarafdar, Monideepa ; Pirkkalainen, Henri ; Salo, Markus et al. / Taking on the “Dark Side”––Coping With Technostress. In: IT Professional. 2020 ; Vol. 22, No. 6. pp. 82-89.

Bibtex

@article{68de122e2e2d469e9dcc6f7e6f13237b,
title = "Taking on the “Dark Side”––Coping With Technostress",
abstract = "Technostress is stress that individuals experience due to their use of information technology. It is associated with critical workplace consequences including reduced productivity. While the negative consequences are well known, what is less understood is how individuals can cope with technostress to alleviate them. We report on two studies that explain how organizational IT users can cope with technostress. The first is a qualitative study conducted in the U.K., by interviewing thirty executives/knowledge workers. Here, we identified seven coping behaviors that individuals engage in, in response to technostress. The second is a survey of 846 U.S. employees who use IT in their workplace. Here, we examined the effects of these coping behaviors on the relationship between technostress creating conditions and the individual's IT-enabled productivity. We interpret our results to explain how employees and organizations can tackle technostress.",
keywords = "Computer Science Applications, Hardware and Architecture, Software",
author = "Monideepa Tarafdar and Henri Pirkkalainen and Markus Salo and Markus Makkonen",
year = "2020",
month = nov,
day = "1",
doi = "10.1109/mitp.2020.2977343",
language = "English",
volume = "22",
pages = "82--89",
journal = "IT Professional",
issn = "1520-9202",
publisher = "IEEE Computer Society",
number = "6",

}

RIS

TY - JOUR

T1 - Taking on the “Dark Side”––Coping With Technostress

AU - Tarafdar, Monideepa

AU - Pirkkalainen, Henri

AU - Salo, Markus

AU - Makkonen, Markus

PY - 2020/11/1

Y1 - 2020/11/1

N2 - Technostress is stress that individuals experience due to their use of information technology. It is associated with critical workplace consequences including reduced productivity. While the negative consequences are well known, what is less understood is how individuals can cope with technostress to alleviate them. We report on two studies that explain how organizational IT users can cope with technostress. The first is a qualitative study conducted in the U.K., by interviewing thirty executives/knowledge workers. Here, we identified seven coping behaviors that individuals engage in, in response to technostress. The second is a survey of 846 U.S. employees who use IT in their workplace. Here, we examined the effects of these coping behaviors on the relationship between technostress creating conditions and the individual's IT-enabled productivity. We interpret our results to explain how employees and organizations can tackle technostress.

AB - Technostress is stress that individuals experience due to their use of information technology. It is associated with critical workplace consequences including reduced productivity. While the negative consequences are well known, what is less understood is how individuals can cope with technostress to alleviate them. We report on two studies that explain how organizational IT users can cope with technostress. The first is a qualitative study conducted in the U.K., by interviewing thirty executives/knowledge workers. Here, we identified seven coping behaviors that individuals engage in, in response to technostress. The second is a survey of 846 U.S. employees who use IT in their workplace. Here, we examined the effects of these coping behaviors on the relationship between technostress creating conditions and the individual's IT-enabled productivity. We interpret our results to explain how employees and organizations can tackle technostress.

KW - Computer Science Applications

KW - Hardware and Architecture

KW - Software

U2 - 10.1109/mitp.2020.2977343

DO - 10.1109/mitp.2020.2977343

M3 - Journal article

VL - 22

SP - 82

EP - 89

JO - IT Professional

JF - IT Professional

SN - 1520-9202

IS - 6

M1 - 9250422

ER -