Accepted author manuscript, 190 KB, PDF document
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
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TY - GEN
T1 - Talking in the library
T2 - implications for the design of digital libraries
AU - Crabtree, Andy
AU - Twidale, Michael
AU - O'Brien, Jon
AU - Nichols, David
PY - 1997
Y1 - 1997
N2 - We describe the use of ethnomethodologically-informedethnography as a means of informing the requirementselicitation, design, development and evaluation of digitallibraries. We present the case for the contribution of such studiesto the development of digital library technology to support thepractices of information-searching. This is illustrated by aparticular study of the help desk at a university library,examining the implications it has for designing appropriatefunctionality for a digital library. This requires us to address theproblems of using ethnographic data in systems design
AB - We describe the use of ethnomethodologically-informedethnography as a means of informing the requirementselicitation, design, development and evaluation of digitallibraries. We present the case for the contribution of such studiesto the development of digital library technology to support thepractices of information-searching. This is illustrated by aparticular study of the help desk at a university library,examining the implications it has for designing appropriatefunctionality for a digital library. This requires us to address theproblems of using ethnographic data in systems design
KW - digital libraries
U2 - 10.1145/263690.263824
DO - 10.1145/263690.263824
M3 - Conference contribution/Paper
BT - ACM Digital Libraries '97
PB - Association for Computing Machinery (ACM)
ER -