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The depersonalised consumer subjectivity and its effect on fostering meaningful relationships between undergraduates and academics in higher education

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The depersonalised consumer subjectivity and its effect on fostering meaningful relationships between undergraduates and academics in higher education. / Symonds, Eloise.
In: Critical Studies in Education, Vol. 62, No. 5, 31.10.2021, p. 624-640.

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Symonds E. The depersonalised consumer subjectivity and its effect on fostering meaningful relationships between undergraduates and academics in higher education. Critical Studies in Education. 2021 Oct 31;62(5):624-640. Epub 2020 May 5. doi: 10.1080/17508487.2020.1755330

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@article{b0a0d70a40ca4eaeaed8af1894bb6be5,
title = "The depersonalised consumer subjectivity and its effect on fostering meaningful relationships between undergraduates and academics in higher education",
abstract = "Both the consumer subjectivity and partnership models are receiving increasing attention within higher education institutions. In this article, I explore the impersonality that characterises the social role of the consumer and its impact on the formation and implementation of meaningful relationships between undergraduates and academics. I draw from Fairclough's three-dimensional model of critical discourse analysis to explore 32 interviews and 12 policy documents gathered from two post-1992 universities in England. Academics and undergraduates in this study recognised the conflict that arises between the consumer subjectivity and the partner subjectivity; this article explores how this conflict is created through the behaviours that constitute socially structured roles. I will discuss the divergence between the institutional positioning of undergraduates and the impact this positioning has on the relationships between undergraduates and academics. This article discusses the variation apparent in the verbal and written discourses across both institutions and questions the navigation of the impersonal consumer subjectivity for fostering meaningful relationships between undergraduates and academics.",
keywords = "Higher education, Marketisation, Partnership, Consumer, Subjectivity, Individuality, Impersonality",
author = "Eloise Symonds",
year = "2021",
month = oct,
day = "31",
doi = "10.1080/17508487.2020.1755330",
language = "English",
volume = "62",
pages = "624--640",
journal = "Critical Studies in Education",
issn = "1750-8487",
publisher = "Taylor and Francis Ltd.",
number = "5",

}

RIS

TY - JOUR

T1 - The depersonalised consumer subjectivity and its effect on fostering meaningful relationships between undergraduates and academics in higher education

AU - Symonds, Eloise

PY - 2021/10/31

Y1 - 2021/10/31

N2 - Both the consumer subjectivity and partnership models are receiving increasing attention within higher education institutions. In this article, I explore the impersonality that characterises the social role of the consumer and its impact on the formation and implementation of meaningful relationships between undergraduates and academics. I draw from Fairclough's three-dimensional model of critical discourse analysis to explore 32 interviews and 12 policy documents gathered from two post-1992 universities in England. Academics and undergraduates in this study recognised the conflict that arises between the consumer subjectivity and the partner subjectivity; this article explores how this conflict is created through the behaviours that constitute socially structured roles. I will discuss the divergence between the institutional positioning of undergraduates and the impact this positioning has on the relationships between undergraduates and academics. This article discusses the variation apparent in the verbal and written discourses across both institutions and questions the navigation of the impersonal consumer subjectivity for fostering meaningful relationships between undergraduates and academics.

AB - Both the consumer subjectivity and partnership models are receiving increasing attention within higher education institutions. In this article, I explore the impersonality that characterises the social role of the consumer and its impact on the formation and implementation of meaningful relationships between undergraduates and academics. I draw from Fairclough's three-dimensional model of critical discourse analysis to explore 32 interviews and 12 policy documents gathered from two post-1992 universities in England. Academics and undergraduates in this study recognised the conflict that arises between the consumer subjectivity and the partner subjectivity; this article explores how this conflict is created through the behaviours that constitute socially structured roles. I will discuss the divergence between the institutional positioning of undergraduates and the impact this positioning has on the relationships between undergraduates and academics. This article discusses the variation apparent in the verbal and written discourses across both institutions and questions the navigation of the impersonal consumer subjectivity for fostering meaningful relationships between undergraduates and academics.

KW - Higher education

KW - Marketisation

KW - Partnership

KW - Consumer

KW - Subjectivity

KW - Individuality

KW - Impersonality

U2 - 10.1080/17508487.2020.1755330

DO - 10.1080/17508487.2020.1755330

M3 - Journal article

VL - 62

SP - 624

EP - 640

JO - Critical Studies in Education

JF - Critical Studies in Education

SN - 1750-8487

IS - 5

ER -