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  • The Human Factor - Preprint May 2025

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The Human Factor: Addressing Computing Risks for Critical National Infrastructure towards 2040

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The Human Factor: Addressing Computing Risks for Critical National Infrastructure towards 2040. / Weir, Charles; Loureiro-Koechlin, Cecilia; Hunt, Lucy et al.
In: Computers and Security, 29.04.2025.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

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@article{f105e3f6990c42b69f33e5e8d2b777bd,
title = "The Human Factor: Addressing Computing Risks for Critical National Infrastructure towards 2040",
abstract = "The authors conducted a UK-based future study employing the Delphi method to explore the impact of emerging computing technologies on Critical National Infrastructure (CNI). The study engaged 22 domain experts specializing in software, cybersecurity, and CNI, whose roles all include forecasting technological trends and challenges. The findings propose making Internet Services a CNI sector, and suggested the weightiest concern to be human-centric challenges around the recovery from software disasters and cyberattacks. Other major concerns also related to human factors, such as attacks via operators, and errors stemming from poorly designed human-computer interfaces. The suggested mitigation strategies therefore concentrate on human-centred approaches. Key recommendations include promoting human-focused cyber resilience, and using legislation, regulation and standards to help establish it in CNI organizations.",
keywords = "Cybersecurity, Critical National Infrastructure, CNI, Delphi method, Cyber resilience, Future studies",
author = "Charles Weir and Cecilia Loureiro-Koechlin and Lucy Hunt and Louise Dennis",
year = "2025",
month = apr,
day = "29",
doi = "10.1016/j.cose.2025.104524",
language = "English",
journal = "Computers and Security",
issn = "0167-4048",
publisher = "Elsevier Ltd",

}

RIS

TY - JOUR

T1 - The Human Factor

T2 - Addressing Computing Risks for Critical National Infrastructure towards 2040

AU - Weir, Charles

AU - Loureiro-Koechlin, Cecilia

AU - Hunt, Lucy

AU - Dennis, Louise

PY - 2025/4/29

Y1 - 2025/4/29

N2 - The authors conducted a UK-based future study employing the Delphi method to explore the impact of emerging computing technologies on Critical National Infrastructure (CNI). The study engaged 22 domain experts specializing in software, cybersecurity, and CNI, whose roles all include forecasting technological trends and challenges. The findings propose making Internet Services a CNI sector, and suggested the weightiest concern to be human-centric challenges around the recovery from software disasters and cyberattacks. Other major concerns also related to human factors, such as attacks via operators, and errors stemming from poorly designed human-computer interfaces. The suggested mitigation strategies therefore concentrate on human-centred approaches. Key recommendations include promoting human-focused cyber resilience, and using legislation, regulation and standards to help establish it in CNI organizations.

AB - The authors conducted a UK-based future study employing the Delphi method to explore the impact of emerging computing technologies on Critical National Infrastructure (CNI). The study engaged 22 domain experts specializing in software, cybersecurity, and CNI, whose roles all include forecasting technological trends and challenges. The findings propose making Internet Services a CNI sector, and suggested the weightiest concern to be human-centric challenges around the recovery from software disasters and cyberattacks. Other major concerns also related to human factors, such as attacks via operators, and errors stemming from poorly designed human-computer interfaces. The suggested mitigation strategies therefore concentrate on human-centred approaches. Key recommendations include promoting human-focused cyber resilience, and using legislation, regulation and standards to help establish it in CNI organizations.

KW - Cybersecurity

KW - Critical National Infrastructure

KW - CNI

KW - Delphi method

KW - Cyber resilience

KW - Future studies

U2 - 10.1016/j.cose.2025.104524

DO - 10.1016/j.cose.2025.104524

M3 - Journal article

JO - Computers and Security

JF - Computers and Security

SN - 0167-4048

ER -