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The influence of individuals' expertise on expert services delivery processes

Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review

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The influence of individuals' expertise on expert services delivery processes. / Bonomi Santos, Juliana; Spring, Martin.
2014. Paper presented at 21st European Operations Management Association (EurOMA) Conference, Palermo, Italy.

Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review

Harvard

Bonomi Santos, J & Spring, M 2014, 'The influence of individuals' expertise on expert services delivery processes', Paper presented at 21st European Operations Management Association (EurOMA) Conference, Palermo, Italy, 20/06/14 - 25/06/14.

APA

Bonomi Santos, J., & Spring, M. (2014). The influence of individuals' expertise on expert services delivery processes. Paper presented at 21st European Operations Management Association (EurOMA) Conference, Palermo, Italy.

Vancouver

Bonomi Santos J, Spring M. The influence of individuals' expertise on expert services delivery processes. 2014. Paper presented at 21st European Operations Management Association (EurOMA) Conference, Palermo, Italy.

Author

Bonomi Santos, Juliana ; Spring, Martin. / The influence of individuals' expertise on expert services delivery processes. Paper presented at 21st European Operations Management Association (EurOMA) Conference, Palermo, Italy.

Bibtex

@conference{89d806aad0154bcb9b0a10c76639675c,
title = "The influence of individuals' expertise on expert services delivery processes",
keywords = "Expert Services",
author = "{Bonomi Santos}, Juliana and Martin Spring",
year = "2014",
language = "English",
note = "21st European Operations Management Association (EurOMA) Conference ; Conference date: 20-06-2014 Through 25-06-2014",

}

RIS

TY - CONF

T1 - The influence of individuals' expertise on expert services delivery processes

AU - Bonomi Santos, Juliana

AU - Spring, Martin

PY - 2014

Y1 - 2014

KW - Expert Services

M3 - Conference paper

T2 - 21st European Operations Management Association (EurOMA) Conference

Y2 - 20 June 2014 through 25 June 2014

ER -