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The Influence of Social Factors on Mental Health and Wellbeing during the COVID-19 Pandemic

Research output: Contribution to conference - Without ISBN/ISSN Conference paperpeer-review

Publication date12/11/2021
<mark>Original language</mark>English
EventIEEE International Conference on Big Data: IEEE BigData 2021 - Online, Orlando, United States
Duration: 15/12/202118/12/2021


ConferenceIEEE International Conference on Big Data
Abbreviated titleBigData
Country/TerritoryUnited States
Internet address


Abstract— This study uses Natural Language Processing and Machine Learning techniques to understand the effect of the COVID-19 pandemic on mental wellbeing. We considered different user groups and locations in the USA to analyze the influence contrasting social factors, such as political stance, had on wellbeing. We measured the mental wellbeing of the social media users through understanding negative sentiment and mental health topic discussion in Twitter posts added by users from the top 10 Democrat and top 10 Republican cities in the USA. To measure the topic discussion, we used a mental health keyword list and developed machine learning models to classify the topic of a tweet. The primary findings include the similarity of the effect the pandemic had on Republican and Democrat cities when considering a timeline of tweets, whilst an increase in ‘Anxiety’ was discussed across different user groups and cities. Enforcement strategies had an
influence on mental wellbeing with results differing for Republican and Democrat cities. An accurate text classifier was developed and used to categorize tweets into different mental health topics. The results showed how medical and unemployed users discussed topics like ‘anxiety’ and
‘depression’ more than a control set of users. The best machine learning model was developed using a Decision Tree algorithm which achieved an accuracy of 87% on unseen data.