Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
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TY - GEN
T1 - The reconfiguration of triage by introduction of technology
AU - Jentsch, Marc
AU - Ramirez, Leonardo
AU - Wood, Lisa
AU - Elmasllari, Erion
PY - 2013/8
Y1 - 2013/8
N2 - Triage is the process of sorting patients by order of treatment necessity in large scale emergencies. Usually, a paper tag is attached to each patient containing their classification and the results of an initial, quick diagnosis. Several projects have aimed to electronically augment the process by using ubiquitous computing components. In this paper we present drawbacks of introducing technology to the process, which have not been discussed elsewhere, based on an extensive set of expert workshops discussing the employment of technology in triage with the aid of technology probes. Our main finding is that the common set of functionalities of electronic triage systems involves unwanted reconfiguration of triage processes. By presenting a set of implications for the design of these mobile technologies, we show how potential negative effects can be mitigated.
AB - Triage is the process of sorting patients by order of treatment necessity in large scale emergencies. Usually, a paper tag is attached to each patient containing their classification and the results of an initial, quick diagnosis. Several projects have aimed to electronically augment the process by using ubiquitous computing components. In this paper we present drawbacks of introducing technology to the process, which have not been discussed elsewhere, based on an extensive set of expert workshops discussing the employment of technology in triage with the aid of technology probes. Our main finding is that the common set of functionalities of electronic triage systems involves unwanted reconfiguration of triage processes. By presenting a set of implications for the design of these mobile technologies, we show how potential negative effects can be mitigated.
U2 - 10.1145/2493190.2493212
DO - 10.1145/2493190.2493212
M3 - Conference contribution/Paper
SN - 9781450322737
SP - 55
EP - 64
BT - MobileHCI '13 Proceedings of the 15th international conference on Human-computer interaction with mobile devices and services
PB - ACM
CY - New York
ER -