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The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction: A cross-sectional analysis of NHS datasets in England

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The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction: A cross-sectional analysis of NHS datasets in England. / West, T.H.R.; Daher, P.; Dawson, J.F. et al.
In: BMJ Open, Vol. 12, No. 2, e052778, 28.02.2022.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

West, THR, Daher, P, Dawson, JF, Lyubovnikova, J, Buttigieg, SC & West, MA 2022, 'The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction: A cross-sectional analysis of NHS datasets in England', BMJ Open, vol. 12, no. 2, e052778. https://doi.org/10.1136/bmjopen-2021-052778

APA

West, T. H. R., Daher, P., Dawson, J. F., Lyubovnikova, J., Buttigieg, S. C., & West, M. A. (2022). The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction: A cross-sectional analysis of NHS datasets in England. BMJ Open, 12(2), Article e052778. https://doi.org/10.1136/bmjopen-2021-052778

Vancouver

West THR, Daher P, Dawson JF, Lyubovnikova J, Buttigieg SC, West MA. The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction: A cross-sectional analysis of NHS datasets in England. BMJ Open. 2022 Feb 28;12(2):e052778. Epub 2022 Feb 1. doi: 10.1136/bmjopen-2021-052778

Author

West, T.H.R. ; Daher, P. ; Dawson, J.F. et al. / The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction : A cross-sectional analysis of NHS datasets in England. In: BMJ Open. 2022 ; Vol. 12, No. 2.

Bibtex

@article{d27893b79eea4cc0817268dcad2fe625,
title = "The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction: A cross-sectional analysis of NHS datasets in England",
abstract = "Objective To explore the relationships between leader support, staff influence over decisions, work pressure and patient satisfaction. Design A cross-sectional study of large National Health Service (NHS) datasets in England in 2010. Setting and participants 158 NHS acute hospital trusts in England (n=63 156) from all staff groups. Primary and secondary outcome measures Survey data measuring leader support, staff influence over decision making, staff work pressure and objective outcome data measuring patient satisfaction. Results Multilevel serial mediation analysis showed a significantly positive association between leader support and staff influence over decisions (B=0.74, SE=0.07, p",
keywords = "health services administration & management, organisational development, quality in health care, adult, article, controlled study, cross-sectional study, decision making, England, female, human, leadership, major clinical study, male, mediation analysis, national health service, organizational development, patient satisfaction, staff, wellbeing, work environment, workforce",
author = "T.H.R. West and P. Daher and J.F. Dawson and J. Lyubovnikova and S.C. Buttigieg and M.A. West",
year = "2022",
month = feb,
day = "28",
doi = "10.1136/bmjopen-2021-052778",
language = "English",
volume = "12",
journal = "BMJ Open",
issn = "2044-6055",
publisher = "BMJ Publishing Group Ltd",
number = "2",

}

RIS

TY - JOUR

T1 - The relationship between leader support, staff influence over decision making, work pressure and patient satisfaction

T2 - A cross-sectional analysis of NHS datasets in England

AU - West, T.H.R.

AU - Daher, P.

AU - Dawson, J.F.

AU - Lyubovnikova, J.

AU - Buttigieg, S.C.

AU - West, M.A.

PY - 2022/2/28

Y1 - 2022/2/28

N2 - Objective To explore the relationships between leader support, staff influence over decisions, work pressure and patient satisfaction. Design A cross-sectional study of large National Health Service (NHS) datasets in England in 2010. Setting and participants 158 NHS acute hospital trusts in England (n=63 156) from all staff groups. Primary and secondary outcome measures Survey data measuring leader support, staff influence over decision making, staff work pressure and objective outcome data measuring patient satisfaction. Results Multilevel serial mediation analysis showed a significantly positive association between leader support and staff influence over decisions (B=0.74, SE=0.07, p

AB - Objective To explore the relationships between leader support, staff influence over decisions, work pressure and patient satisfaction. Design A cross-sectional study of large National Health Service (NHS) datasets in England in 2010. Setting and participants 158 NHS acute hospital trusts in England (n=63 156) from all staff groups. Primary and secondary outcome measures Survey data measuring leader support, staff influence over decision making, staff work pressure and objective outcome data measuring patient satisfaction. Results Multilevel serial mediation analysis showed a significantly positive association between leader support and staff influence over decisions (B=0.74, SE=0.07, p

KW - health services administration & management

KW - organisational development

KW - quality in health care

KW - adult

KW - article

KW - controlled study

KW - cross-sectional study

KW - decision making

KW - England

KW - female

KW - human

KW - leadership

KW - major clinical study

KW - male

KW - mediation analysis

KW - national health service

KW - organizational development

KW - patient satisfaction

KW - staff

KW - wellbeing

KW - work environment

KW - workforce

U2 - 10.1136/bmjopen-2021-052778

DO - 10.1136/bmjopen-2021-052778

M3 - Journal article

VL - 12

JO - BMJ Open

JF - BMJ Open

SN - 2044-6055

IS - 2

M1 - e052778

ER -