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The relationship between leadership behaviors and volunteer commitment: The role of volunteer satisfaction

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The relationship between leadership behaviors and volunteer commitment : The role of volunteer satisfaction. / Benevene, Paula ; Buonomo, Ilyria ; West, Michael.

In: Frontiers in Psychology, Vol. 11, 602466, 30.11.2020.

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Benevene, Paula ; Buonomo, Ilyria ; West, Michael. / The relationship between leadership behaviors and volunteer commitment : The role of volunteer satisfaction. In: Frontiers in Psychology. 2020 ; Vol. 11.

Bibtex

@article{5012688f44a046cf91b15b983b1e7459,
title = "The relationship between leadership behaviors and volunteer commitment: The role of volunteer satisfaction",
abstract = "Despite the relative scarcity of studies on the impact of leadership styles on satisfaction and commitment of volunteers within nonprofit organizations, this relationship plays a crucial role in fostering sustained volunteerism and volunteers{\textquoteright} well-being. A questionnaire was administered to more than 200 volunteers involved in delivering social service in nonprofit organizations from Central and Northern Italy. The questionnaire contained the Volunteer Satisfaction Index, the sub-scale on Affective Commitment of the Organizational Commitment Scale, (Allen & Meyer, 1990)(Allen & Meyer, 1990)(Allen & Meyer, 1990)and two sub-scales of the Key Leadership Behaviors, namely: Helping people to grow and lead, and Enabling learning and innovation. Socio-demographic data were collected as well. Findings reveal that leaders{\textquoteright} actions oriented towards the enablement of learning and innovation have an effect on volunteers{\textquoteright} affective commitment, through the full mediation of volunteer satisfaction. Leaders{\textquoteright} actions oriented towards the growth and empowerment of volunteers, instead, did not show significant relationships with volunteer satisfaction and affective commitment. ",
keywords = "leadership, volunteer satisfaction, affective commitment, organizational learning",
author = "Paula Benevene and Ilyria Buonomo and Michael West",
year = "2020",
month = nov,
day = "30",
doi = "10.3389/fpsyg.2020.602466",
language = "English",
volume = "11",
journal = "Frontiers in Psychology",
issn = "1664-1078",
publisher = "Frontiers Media S.A.",

}

RIS

TY - JOUR

T1 - The relationship between leadership behaviors and volunteer commitment

T2 - The role of volunteer satisfaction

AU - Benevene, Paula

AU - Buonomo, Ilyria

AU - West, Michael

PY - 2020/11/30

Y1 - 2020/11/30

N2 - Despite the relative scarcity of studies on the impact of leadership styles on satisfaction and commitment of volunteers within nonprofit organizations, this relationship plays a crucial role in fostering sustained volunteerism and volunteers’ well-being. A questionnaire was administered to more than 200 volunteers involved in delivering social service in nonprofit organizations from Central and Northern Italy. The questionnaire contained the Volunteer Satisfaction Index, the sub-scale on Affective Commitment of the Organizational Commitment Scale, (Allen & Meyer, 1990)(Allen & Meyer, 1990)(Allen & Meyer, 1990)and two sub-scales of the Key Leadership Behaviors, namely: Helping people to grow and lead, and Enabling learning and innovation. Socio-demographic data were collected as well. Findings reveal that leaders’ actions oriented towards the enablement of learning and innovation have an effect on volunteers’ affective commitment, through the full mediation of volunteer satisfaction. Leaders’ actions oriented towards the growth and empowerment of volunteers, instead, did not show significant relationships with volunteer satisfaction and affective commitment.

AB - Despite the relative scarcity of studies on the impact of leadership styles on satisfaction and commitment of volunteers within nonprofit organizations, this relationship plays a crucial role in fostering sustained volunteerism and volunteers’ well-being. A questionnaire was administered to more than 200 volunteers involved in delivering social service in nonprofit organizations from Central and Northern Italy. The questionnaire contained the Volunteer Satisfaction Index, the sub-scale on Affective Commitment of the Organizational Commitment Scale, (Allen & Meyer, 1990)(Allen & Meyer, 1990)(Allen & Meyer, 1990)and two sub-scales of the Key Leadership Behaviors, namely: Helping people to grow and lead, and Enabling learning and innovation. Socio-demographic data were collected as well. Findings reveal that leaders’ actions oriented towards the enablement of learning and innovation have an effect on volunteers’ affective commitment, through the full mediation of volunteer satisfaction. Leaders’ actions oriented towards the growth and empowerment of volunteers, instead, did not show significant relationships with volunteer satisfaction and affective commitment.

KW - leadership

KW - volunteer satisfaction

KW - affective commitment

KW - organizational learning

U2 - 10.3389/fpsyg.2020.602466

DO - 10.3389/fpsyg.2020.602466

M3 - Journal article

VL - 11

JO - Frontiers in Psychology

JF - Frontiers in Psychology

SN - 1664-1078

M1 - 602466

ER -