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The relevance of Soft Systems Methodology in implementing CRM applications in SMEs

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Published
Publication date2005
Host publicationInstitute for Small Business and Entrepreneurship 28th National Conference (Blackpool, UK) - 2005
Place of PublicationN/A
Publisherunknown
<mark>Original language</mark>English