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The Root Causes of Servitization Challenges

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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The Root Causes of Servitization Challenges. / Ziaee Bigdeli, Ali; Kapoor, Kawaljeet; Schroeder, Andreas et al.
In: Academy of Management Proceedings, Vol. 2021, No. 1, 11762, 01.08.2021.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Ziaee Bigdeli, A, Kapoor, K, Schroeder, A & Omidvar, O 2021, 'The Root Causes of Servitization Challenges', Academy of Management Proceedings, vol. 2021, no. 1, 11762. https://doi.org/10.5465/ambpp.2021.101

APA

Ziaee Bigdeli, A., Kapoor, K., Schroeder, A., & Omidvar, O. (2021). The Root Causes of Servitization Challenges. Academy of Management Proceedings, 2021(1), Article 11762. https://doi.org/10.5465/ambpp.2021.101

Vancouver

Ziaee Bigdeli A, Kapoor K, Schroeder A, Omidvar O. The Root Causes of Servitization Challenges. Academy of Management Proceedings. 2021 Aug 1;2021(1):11762. doi: 10.5465/ambpp.2021.101

Author

Ziaee Bigdeli, Ali ; Kapoor, Kawaljeet ; Schroeder, Andreas et al. / The Root Causes of Servitization Challenges. In: Academy of Management Proceedings. 2021 ; Vol. 2021, No. 1.

Bibtex

@article{880a2c334b154c55b379b898bc854959,
title = "The Root Causes of Servitization Challenges",
abstract = "This paper explains how servitization disrupts long-established internal and external boundaries of product-focused manufacturers and investigates the root causes of servitization challenges. It draws from the collective experiences of 20 senior executives from ten multinational manufacturers involved in servitization, using a multiple case study approach, and employ a codebook thematic analysis technique. We develop an integrative framework based on the theoretical notions of power, competency and identity boundaries to offer insights into the root causes of various servitization-related challenges. This study contributes to the extant research by establishing rational links between organisational boundaries (internal and external) and servitization challenges in the interest of building a coherent and systematically integrated body of theory that can be successfully applied and built upon by future research.",
author = "{Ziaee Bigdeli}, Ali and Kawaljeet Kapoor and Andreas Schroeder and Omid Omidvar",
year = "2021",
month = aug,
day = "1",
doi = "10.5465/ambpp.2021.101",
language = "English",
volume = "2021",
journal = "Academy of Management Proceedings",
issn = "0065-0668",
publisher = "British Academy of Management",
number = "1",

}

RIS

TY - JOUR

T1 - The Root Causes of Servitization Challenges

AU - Ziaee Bigdeli, Ali

AU - Kapoor, Kawaljeet

AU - Schroeder, Andreas

AU - Omidvar, Omid

PY - 2021/8/1

Y1 - 2021/8/1

N2 - This paper explains how servitization disrupts long-established internal and external boundaries of product-focused manufacturers and investigates the root causes of servitization challenges. It draws from the collective experiences of 20 senior executives from ten multinational manufacturers involved in servitization, using a multiple case study approach, and employ a codebook thematic analysis technique. We develop an integrative framework based on the theoretical notions of power, competency and identity boundaries to offer insights into the root causes of various servitization-related challenges. This study contributes to the extant research by establishing rational links between organisational boundaries (internal and external) and servitization challenges in the interest of building a coherent and systematically integrated body of theory that can be successfully applied and built upon by future research.

AB - This paper explains how servitization disrupts long-established internal and external boundaries of product-focused manufacturers and investigates the root causes of servitization challenges. It draws from the collective experiences of 20 senior executives from ten multinational manufacturers involved in servitization, using a multiple case study approach, and employ a codebook thematic analysis technique. We develop an integrative framework based on the theoretical notions of power, competency and identity boundaries to offer insights into the root causes of various servitization-related challenges. This study contributes to the extant research by establishing rational links between organisational boundaries (internal and external) and servitization challenges in the interest of building a coherent and systematically integrated body of theory that can be successfully applied and built upon by future research.

U2 - 10.5465/ambpp.2021.101

DO - 10.5465/ambpp.2021.101

M3 - Journal article

VL - 2021

JO - Academy of Management Proceedings

JF - Academy of Management Proceedings

SN - 0065-0668

IS - 1

M1 - 11762

ER -