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The Social Organisation of Communication in the Home of the Twenty-first Century: An Analysis of the Future of Paper-mail and Implications for the Design of Electronic Alternatives

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The Social Organisation of Communication in the Home of the Twenty-first Century: An Analysis of the Future of Paper-mail and Implications for the Design of Electronic Alternatives. / Harper, R.; Evergeti, V.; Hamill, L. et al.
In: Cognition, Technology and Work, Vol. 5, No. 1, 01.04.2003, p. 15-22.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

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Harper R, Evergeti V, Hamill L, Shatwell B. The Social Organisation of Communication in the Home of the Twenty-first Century: An Analysis of the Future of Paper-mail and Implications for the Design of Electronic Alternatives. Cognition, Technology and Work. 2003 Apr 1;5(1):15-22. Epub 2003 Mar 5. doi: 10.1007/s10111-002-0112-9

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@article{2c6ddea6b79846eda916566913987d1f,
title = "The Social Organisation of Communication in the Home of the Twenty-first Century: An Analysis of the Future of Paper-mail and Implications for the Design of Electronic Alternatives",
abstract = "This paper reports ongoing investigations into the use and role of paper-mail communications in domestic environments. It utilises ethnographically informed data to analyse how paper-mail supports various social roles within the home, particularly a division of labour whereby women tend to be largely responsible for what may be called {"}managing the home{"}. Implications for the future of paper-mail are considered, as well as suggestions made about how email tools may be designed to reflect the patterns of social organisation within the home.",
keywords = "Affordances, Design , Ethnography, Mail substitution, Paper mail, Qualitative research",
author = "R. Harper and V. Evergeti and L. Hamill and B. Shatwell",
year = "2003",
month = apr,
day = "1",
doi = "10.1007/s10111-002-0112-9",
language = "English",
volume = "5",
pages = "15--22",
journal = "Cognition, Technology and Work",
issn = "1435-5558",
publisher = "Springer-Verlag,",
number = "1",

}

RIS

TY - JOUR

T1 - The Social Organisation of Communication in the Home of the Twenty-first Century

T2 - An Analysis of the Future of Paper-mail and Implications for the Design of Electronic Alternatives

AU - Harper, R.

AU - Evergeti, V.

AU - Hamill, L.

AU - Shatwell, B.

PY - 2003/4/1

Y1 - 2003/4/1

N2 - This paper reports ongoing investigations into the use and role of paper-mail communications in domestic environments. It utilises ethnographically informed data to analyse how paper-mail supports various social roles within the home, particularly a division of labour whereby women tend to be largely responsible for what may be called "managing the home". Implications for the future of paper-mail are considered, as well as suggestions made about how email tools may be designed to reflect the patterns of social organisation within the home.

AB - This paper reports ongoing investigations into the use and role of paper-mail communications in domestic environments. It utilises ethnographically informed data to analyse how paper-mail supports various social roles within the home, particularly a division of labour whereby women tend to be largely responsible for what may be called "managing the home". Implications for the future of paper-mail are considered, as well as suggestions made about how email tools may be designed to reflect the patterns of social organisation within the home.

KW - Affordances

KW - Design

KW - Ethnography

KW - Mail substitution

KW - Paper mail

KW - Qualitative research

U2 - 10.1007/s10111-002-0112-9

DO - 10.1007/s10111-002-0112-9

M3 - Journal article

VL - 5

SP - 15

EP - 22

JO - Cognition, Technology and Work

JF - Cognition, Technology and Work

SN - 1435-5558

IS - 1

ER -