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The Sustainability of the Gig Economy Food Delivery System (Deliveroo, UberEATS and Just-Eat): Histories and Futures of Rebound, Lock-in and Path Dependency

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The Sustainability of the Gig Economy Food Delivery System (Deliveroo, UberEATS and Just-Eat): Histories and Futures of Rebound, Lock-in and Path Dependency. / Lord, Carolynne; Bates, Oliver; Friday, Adrian et al.
In: International Journal of Sustainable Transportation, Vol. 17, No. 5, 31.05.2023, p. 490-502.

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Lord C, Bates O, Friday A, McLeod F, Cherrett T, Martinez-Sykora A et al. The Sustainability of the Gig Economy Food Delivery System (Deliveroo, UberEATS and Just-Eat): Histories and Futures of Rebound, Lock-in and Path Dependency. International Journal of Sustainable Transportation. 2023 May 31;17(5):490-502. Epub 2022 May 2. doi: 10.1080/15568318.2022.2066583

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@article{3c50c2cc09194cbfac2763f1aa779764,
title = "The Sustainability of the Gig Economy Food Delivery System (Deliveroo, UberEATS and Just-Eat): Histories and Futures of Rebound, Lock-in and Path Dependency",
abstract = "Online food delivery has transformed the last-mile of food and grocery delivery, with unnoticed yet often significant impacts upon the transport and logistics network. This new model of food delivery is not just increasing congestion in urban centers though, it is also changing the contours and qualities of those doing delivery—namely through gig economy work. This new system of food consumption and provision is rapidly gaining traction, but assessments around its current and future sustainability tend to hold separate the notions of social, environmental and economic sustainability—with few to date working to understand how these can interact, influence and be in conflict with one another. This paper seeks to work with this broader understanding of sustainability, whilst also foregrounding the perspectives of gig economy couriers who are often marginalized in such assessments of the online food delivery system. We make use of systems thinking and Campbell{\textquoteright}s conflict model of sustainability to do this. In assessing the online food delivery in this way, we seek to not only provide a counternarrative to some of these previous assessments, but to also challenge those proposing the use of gig economy couriers as an environmentally sustainable logistics intervention in other areas of last-mile logistics to consider how this might impact the broader sustainability of their system, now and in the future.",
keywords = "Gig economy couriers, path dependence, rebounds, sustainability, systems thinking",
author = "Carolynne Lord and Oliver Bates and Adrian Friday and Fraser McLeod and Tom Cherrett and Antonio Martinez-Sykora and Andy Oakey",
year = "2023",
month = may,
day = "31",
doi = "10.1080/15568318.2022.2066583",
language = "English",
volume = "17",
pages = "490--502",
journal = "International Journal of Sustainable Transportation",
issn = "1556-8318",
publisher = "Taylor & Francis",
number = "5",

}

RIS

TY - JOUR

T1 - The Sustainability of the Gig Economy Food Delivery System (Deliveroo, UberEATS and Just-Eat)

T2 - Histories and Futures of Rebound, Lock-in and Path Dependency

AU - Lord, Carolynne

AU - Bates, Oliver

AU - Friday, Adrian

AU - McLeod, Fraser

AU - Cherrett, Tom

AU - Martinez-Sykora, Antonio

AU - Oakey, Andy

PY - 2023/5/31

Y1 - 2023/5/31

N2 - Online food delivery has transformed the last-mile of food and grocery delivery, with unnoticed yet often significant impacts upon the transport and logistics network. This new model of food delivery is not just increasing congestion in urban centers though, it is also changing the contours and qualities of those doing delivery—namely through gig economy work. This new system of food consumption and provision is rapidly gaining traction, but assessments around its current and future sustainability tend to hold separate the notions of social, environmental and economic sustainability—with few to date working to understand how these can interact, influence and be in conflict with one another. This paper seeks to work with this broader understanding of sustainability, whilst also foregrounding the perspectives of gig economy couriers who are often marginalized in such assessments of the online food delivery system. We make use of systems thinking and Campbell’s conflict model of sustainability to do this. In assessing the online food delivery in this way, we seek to not only provide a counternarrative to some of these previous assessments, but to also challenge those proposing the use of gig economy couriers as an environmentally sustainable logistics intervention in other areas of last-mile logistics to consider how this might impact the broader sustainability of their system, now and in the future.

AB - Online food delivery has transformed the last-mile of food and grocery delivery, with unnoticed yet often significant impacts upon the transport and logistics network. This new model of food delivery is not just increasing congestion in urban centers though, it is also changing the contours and qualities of those doing delivery—namely through gig economy work. This new system of food consumption and provision is rapidly gaining traction, but assessments around its current and future sustainability tend to hold separate the notions of social, environmental and economic sustainability—with few to date working to understand how these can interact, influence and be in conflict with one another. This paper seeks to work with this broader understanding of sustainability, whilst also foregrounding the perspectives of gig economy couriers who are often marginalized in such assessments of the online food delivery system. We make use of systems thinking and Campbell’s conflict model of sustainability to do this. In assessing the online food delivery in this way, we seek to not only provide a counternarrative to some of these previous assessments, but to also challenge those proposing the use of gig economy couriers as an environmentally sustainable logistics intervention in other areas of last-mile logistics to consider how this might impact the broader sustainability of their system, now and in the future.

KW - Gig economy couriers

KW - path dependence

KW - rebounds

KW - sustainability

KW - systems thinking

U2 - 10.1080/15568318.2022.2066583

DO - 10.1080/15568318.2022.2066583

M3 - Journal article

VL - 17

SP - 490

EP - 502

JO - International Journal of Sustainable Transportation

JF - International Journal of Sustainable Transportation

SN - 1556-8318

IS - 5

ER -