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The TAC toolkit: Supporting the design for user acceptance of health technologies from a macro-temporal perspective.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

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The TAC toolkit: Supporting the design for user acceptance of health technologies from a macro-temporal perspective. / Nadal, Camille; McCully, Shane ; Doherty, Kevin et al.
Conference on Human Factors in Computing Systems (CHI'22). New York: ACM, 2022. 233.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

Harvard

Nadal, C, McCully, S, Doherty, K, Sas, C & Doherty, G 2022, The TAC toolkit: Supporting the design for user acceptance of health technologies from a macro-temporal perspective. in Conference on Human Factors in Computing Systems (CHI'22)., 233, ACM, New York, CHI '22: 2022 CHI Conference on Human Factors in Computing Systems, New Orleans, Louisiana, United States, 29/04/22. https://doi.org/10.1145/3491102.3502039

APA

Nadal, C., McCully, S., Doherty, K., Sas, C., & Doherty, G. (2022). The TAC toolkit: Supporting the design for user acceptance of health technologies from a macro-temporal perspective. In Conference on Human Factors in Computing Systems (CHI'22) Article 233 ACM. https://doi.org/10.1145/3491102.3502039

Vancouver

Nadal C, McCully S, Doherty K, Sas C, Doherty G. The TAC toolkit: Supporting the design for user acceptance of health technologies from a macro-temporal perspective. In Conference on Human Factors in Computing Systems (CHI'22). New York: ACM. 2022. 233 Epub 2022 Apr 29. doi: https://doi.org/10.1145/3491102.3502039

Author

Nadal, Camille ; McCully, Shane ; Doherty, Kevin et al. / The TAC toolkit: Supporting the design for user acceptance of health technologies from a macro-temporal perspective. Conference on Human Factors in Computing Systems (CHI'22). New York : ACM, 2022.

Bibtex

@inproceedings{457ef9c10e2e4bbc9e36d88b4c16bfbc,
title = "The TAC toolkit: Supporting the design for user acceptance of health technologies from a macro-temporal perspective.",
abstract = "User acceptance is key for the successful uptake and use of health technologies, but also impacted by numerous factors not always easily accessible nor operationalised by designers in practice. This work seeks to facilitate the application of acceptance theory in design practice through the Technology Acceptance (TAC) toolkit: a novel theory-based design tool and method comprising 16 cards, 3 personas, 3 scenarios, a virtual think-space, and a website, which we evaluated through workshops conducted with 21 designers of health technologies. Findings showed that the toolkit revised and extended designers{\textquoteright} knowledge of technology acceptance, fostered their appreciation, empathy and ethical values while designing for acceptance, and contributed towards shaping their future design practice. We discuss implications for considering user acceptance a dynamic, multi-stage process in design practice, and better support-ing designers in imagining distant acceptance challenges. Finally, we examine the generative value of the TAC toolkit and its possible future evolution.",
keywords = "technology acceptance, user-centered design, design cards, technology acceptance lifecycle, macro-temporal perspective",
author = "Camille Nadal and Shane McCully and Kevin Doherty and Corina Sas and Gavin Doherty",
year = "2022",
month = may,
day = "5",
doi = "https://doi.org/10.1145/3491102.3502039",
language = "English",
booktitle = "Conference on Human Factors in Computing Systems (CHI'22)",
publisher = "ACM",
note = "CHI '22: 2022 CHI Conference on Human Factors in Computing Systems ; Conference date: 29-04-2022 Through 05-05-2022",
url = "https://chi2022.acm.org/",

}

RIS

TY - GEN

T1 - The TAC toolkit: Supporting the design for user acceptance of health technologies from a macro-temporal perspective.

AU - Nadal, Camille

AU - McCully, Shane

AU - Doherty, Kevin

AU - Sas, Corina

AU - Doherty, Gavin

PY - 2022/5/5

Y1 - 2022/5/5

N2 - User acceptance is key for the successful uptake and use of health technologies, but also impacted by numerous factors not always easily accessible nor operationalised by designers in practice. This work seeks to facilitate the application of acceptance theory in design practice through the Technology Acceptance (TAC) toolkit: a novel theory-based design tool and method comprising 16 cards, 3 personas, 3 scenarios, a virtual think-space, and a website, which we evaluated through workshops conducted with 21 designers of health technologies. Findings showed that the toolkit revised and extended designers’ knowledge of technology acceptance, fostered their appreciation, empathy and ethical values while designing for acceptance, and contributed towards shaping their future design practice. We discuss implications for considering user acceptance a dynamic, multi-stage process in design practice, and better support-ing designers in imagining distant acceptance challenges. Finally, we examine the generative value of the TAC toolkit and its possible future evolution.

AB - User acceptance is key for the successful uptake and use of health technologies, but also impacted by numerous factors not always easily accessible nor operationalised by designers in practice. This work seeks to facilitate the application of acceptance theory in design practice through the Technology Acceptance (TAC) toolkit: a novel theory-based design tool and method comprising 16 cards, 3 personas, 3 scenarios, a virtual think-space, and a website, which we evaluated through workshops conducted with 21 designers of health technologies. Findings showed that the toolkit revised and extended designers’ knowledge of technology acceptance, fostered their appreciation, empathy and ethical values while designing for acceptance, and contributed towards shaping their future design practice. We discuss implications for considering user acceptance a dynamic, multi-stage process in design practice, and better support-ing designers in imagining distant acceptance challenges. Finally, we examine the generative value of the TAC toolkit and its possible future evolution.

KW - technology acceptance

KW - user-centered design

KW - design cards

KW - technology acceptance lifecycle

KW - macro-temporal perspective

U2 - https://doi.org/10.1145/3491102.3502039

DO - https://doi.org/10.1145/3491102.3502039

M3 - Conference contribution/Paper

BT - Conference on Human Factors in Computing Systems (CHI'22)

PB - ACM

CY - New York

T2 - CHI '22: 2022 CHI Conference on Human Factors in Computing Systems

Y2 - 29 April 2022 through 5 May 2022

ER -