Home > Research > Publications & Outputs > Thinking Outside the Bag

Research

Electronic data

View graph of relations

Thinking Outside the Bag: Worker-led Speculation and the Future of Gig Economy Delivery Platforms

Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review

Forthcoming

Standard

Thinking Outside the Bag: Worker-led Speculation and the Future of Gig Economy Delivery Platforms . / Kirman, Ben; Bates, Oliver; Lord, Carolynne et al.
2022. Paper presented at DRS 2022 Bilbao, Bilbao, Spain.

Research output: Contribution to conference - Without ISBN/ISSN › Conference paper › peer-review

Harvard

Kirman, B, Bates, O, Lord, C & Alter, H 2022, 'Thinking Outside the Bag: Worker-led Speculation and the Future of Gig Economy Delivery Platforms ', Paper presented at DRS 2022 Bilbao, Bilbao, Spain, 25/06/22 - 3/07/22.

APA

Kirman, B., Bates, O., Lord, C., & Alter, H. (in press). Thinking Outside the Bag: Worker-led Speculation and the Future of Gig Economy Delivery Platforms . Paper presented at DRS 2022 Bilbao, Bilbao, Spain.

Vancouver

Kirman B, Bates O, Lord C, Alter H. Thinking Outside the Bag: Worker-led Speculation and the Future of Gig Economy Delivery Platforms . 2022. Paper presented at DRS 2022 Bilbao, Bilbao, Spain.

Author

Kirman, Ben ; Bates, Oliver ; Lord, Carolynne et al. / Thinking Outside the Bag : Worker-led Speculation and the Future of Gig Economy Delivery Platforms . Paper presented at DRS 2022 Bilbao, Bilbao, Spain.

Bibtex

@conference{7a9d2615cec640158de00628b0e42685,
title = "Thinking Outside the Bag: Worker-led Speculation and the Future of Gig Economy Delivery Platforms ",
abstract = " Gig economy is presented as disruptive, technologically driven, and forward thinking. Design is explicit in this framing, through use of slick apps to reduce friction and simplify experience for customer and worker. However, this framing is often driven by the platforms, and does not fully recognize the actual experience of work. In this paper we report on a collaborative design process on developing concepts for the future of gig work from a worker-centric perspective. This explicitly does not involve the platforms as stakeholders and uses design fiction as a tool for workers to express fears, joys, and the aspects of their work that are nuanced, reflective and surprising. We reflect on the designs created through this process, the tensions, and opportuni- ties with working with gig working couriers, and issues around power and representa- tion when designing with and for this community.",
author = "Ben Kirman and Oliver Bates and Carolynne Lord and Hayley Alter",
year = "2022",
month = feb,
day = "28",
language = "English",
note = "DRS 2022 Bilbao ; Conference date: 25-06-2022 Through 03-07-2022",

}

RIS

TY - CONF

T1 - Thinking Outside the Bag

T2 - DRS 2022 Bilbao

AU - Kirman, Ben

AU - Bates, Oliver

AU - Lord, Carolynne

AU - Alter, Hayley

PY - 2022/2/28

Y1 - 2022/2/28

N2 - Gig economy is presented as disruptive, technologically driven, and forward thinking. Design is explicit in this framing, through use of slick apps to reduce friction and simplify experience for customer and worker. However, this framing is often driven by the platforms, and does not fully recognize the actual experience of work. In this paper we report on a collaborative design process on developing concepts for the future of gig work from a worker-centric perspective. This explicitly does not involve the platforms as stakeholders and uses design fiction as a tool for workers to express fears, joys, and the aspects of their work that are nuanced, reflective and surprising. We reflect on the designs created through this process, the tensions, and opportuni- ties with working with gig working couriers, and issues around power and representa- tion when designing with and for this community.

AB - Gig economy is presented as disruptive, technologically driven, and forward thinking. Design is explicit in this framing, through use of slick apps to reduce friction and simplify experience for customer and worker. However, this framing is often driven by the platforms, and does not fully recognize the actual experience of work. In this paper we report on a collaborative design process on developing concepts for the future of gig work from a worker-centric perspective. This explicitly does not involve the platforms as stakeholders and uses design fiction as a tool for workers to express fears, joys, and the aspects of their work that are nuanced, reflective and surprising. We reflect on the designs created through this process, the tensions, and opportuni- ties with working with gig working couriers, and issues around power and representa- tion when designing with and for this community.

M3 - Conference paper

Y2 - 25 June 2022 through 3 July 2022

ER -