Standard
Towards a Socio-Technical Understanding of Police-Citizen Interactions. / Zhang, M.; Bandara, A.K.
; Philpot, R. et al.
Human-Computer Interaction – INTERACT 2023 : 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III. ed. / José Abdelnour Nocera; Marta Kristín Lárusdóttir; Helen Petrie; Antonio Piccinno; Marco Winckler. Cham: Springer, 2023. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14144).
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Harvard
Zhang, M, Bandara, AK
, Philpot, R, Stuart, A, Walkington, Z, Elphick, C, Frumkin, L, Pike, G, Price, B
, Levine, M & Nuseibeh, B 2023,
Towards a Socio-Technical Understanding of Police-Citizen Interactions. in J Abdelnour Nocera, MK Lárusdóttir, H Petrie, A Piccinno & M Winckler (eds),
Human-Computer Interaction – INTERACT 2023 : 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III. Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), vol. 14144, Springer, Cham.
https://doi.org/10.1007/978-3-031-42286-7_18APA
Zhang, M., Bandara, A. K.
, Philpot, R., Stuart, A., Walkington, Z., Elphick, C., Frumkin, L., Pike, G., Price, B.
, Levine, M., & Nuseibeh, B. (2023).
Towards a Socio-Technical Understanding of Police-Citizen Interactions. In J. Abdelnour Nocera, M. K. Lárusdóttir, H. Petrie, A. Piccinno, & M. Winckler (Eds.),
Human-Computer Interaction – INTERACT 2023 : 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 14144). Springer.
https://doi.org/10.1007/978-3-031-42286-7_18Vancouver
Zhang M, Bandara AK
, Philpot R, Stuart A, Walkington Z, Elphick C et al.
Towards a Socio-Technical Understanding of Police-Citizen Interactions. In Abdelnour Nocera J, Lárusdóttir MK, Petrie H, Piccinno A, Winckler M, editors, Human-Computer Interaction – INTERACT 2023 : 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III. Cham: Springer. 2023. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)). doi: 10.1007/978-3-031-42286-7_18
Author
Zhang, M. ; Bandara, A.K.
; Philpot, R. et al. /
Towards a Socio-Technical Understanding of Police-Citizen Interactions. Human-Computer Interaction – INTERACT 2023 : 19th IFIP TC13 International Conference, York, UK, August 28 – September 1, 2023, Proceedings, Part III. editor / José Abdelnour Nocera ; Marta Kristín Lárusdóttir ; Helen Petrie ; Antonio Piccinno ; Marco Winckler. Cham : Springer, 2023. (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)).
Bibtex
@inproceedings{106613cd13d8459b8033de2568a4fa4e,
title = "Towards a Socio-Technical Understanding of Police-Citizen Interactions",
abstract = "The growing uptake of technology in policing provides the opportunity to revisit police-citizen interactions. This paper explores police-citizen interactions from a socio-technical systems perspective, drawing on community policing in the HCI literature, as well as the experience of both citizens and the police. For the latter, we report on a qualitative study with 29 participants including citizens, parish councilors, and police officers in England. Our findings use a socio-technical systems lens to highlight both social and technological challenges in police-citizen interactions, leading to several implications for practice and HCI design. These challenges include those arising from divergent viewpoints, power, and information imbalances between stakeholders, and technical systems that duplicate functionality or limit police-citizen interactions. Thus, our work contributes to extending HCI insights into the socio-technical infrastructure of policing contexts, and a better foundation for future research in the design and use of technologies to enhance community policing.",
author = "M. Zhang and A.K. Bandara and R. Philpot and A. Stuart and Z. Walkington and C. Elphick and L. Frumkin and G. Pike and B. Price and M. Levine and B. Nuseibeh",
year = "2023",
month = aug,
day = "25",
doi = "10.1007/978-3-031-42286-7_18",
language = "English",
isbn = "9783031422850",
series = "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)",
publisher = "Springer",
editor = "{Abdelnour Nocera}, {Jos{\'e} } and L{\'a}rusd{\'o}ttir, {Marta Krist{\'i}n} and Helen Petrie and Antonio Piccinno and Marco Winckler",
booktitle = "Human-Computer Interaction – INTERACT 2023",
}
RIS
TY - GEN
T1 - Towards a Socio-Technical Understanding of Police-Citizen Interactions
AU - Zhang, M.
AU - Bandara, A.K.
AU - Philpot, R.
AU - Stuart, A.
AU - Walkington, Z.
AU - Elphick, C.
AU - Frumkin, L.
AU - Pike, G.
AU - Price, B.
AU - Levine, M.
AU - Nuseibeh, B.
PY - 2023/8/25
Y1 - 2023/8/25
N2 - The growing uptake of technology in policing provides the opportunity to revisit police-citizen interactions. This paper explores police-citizen interactions from a socio-technical systems perspective, drawing on community policing in the HCI literature, as well as the experience of both citizens and the police. For the latter, we report on a qualitative study with 29 participants including citizens, parish councilors, and police officers in England. Our findings use a socio-technical systems lens to highlight both social and technological challenges in police-citizen interactions, leading to several implications for practice and HCI design. These challenges include those arising from divergent viewpoints, power, and information imbalances between stakeholders, and technical systems that duplicate functionality or limit police-citizen interactions. Thus, our work contributes to extending HCI insights into the socio-technical infrastructure of policing contexts, and a better foundation for future research in the design and use of technologies to enhance community policing.
AB - The growing uptake of technology in policing provides the opportunity to revisit police-citizen interactions. This paper explores police-citizen interactions from a socio-technical systems perspective, drawing on community policing in the HCI literature, as well as the experience of both citizens and the police. For the latter, we report on a qualitative study with 29 participants including citizens, parish councilors, and police officers in England. Our findings use a socio-technical systems lens to highlight both social and technological challenges in police-citizen interactions, leading to several implications for practice and HCI design. These challenges include those arising from divergent viewpoints, power, and information imbalances between stakeholders, and technical systems that duplicate functionality or limit police-citizen interactions. Thus, our work contributes to extending HCI insights into the socio-technical infrastructure of policing contexts, and a better foundation for future research in the design and use of technologies to enhance community policing.
U2 - 10.1007/978-3-031-42286-7_18
DO - 10.1007/978-3-031-42286-7_18
M3 - Conference contribution/Paper
SN - 9783031422850
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
BT - Human-Computer Interaction – INTERACT 2023
A2 - Abdelnour Nocera, José
A2 - Lárusdóttir, Marta Kristín
A2 - Petrie, Helen
A2 - Piccinno, Antonio
A2 - Winckler, Marco
PB - Springer
CY - Cham
ER -
