Final published version
Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
}
TY - JOUR
T1 - Trust and conflict within virtual inter-organizational alliances
T2 - A framework for facilitating knowledge sharing
AU - Panteli, Niki
AU - Sockalingam, Siva
PY - 2005/6/30
Y1 - 2005/6/30
N2 - Trust and conflict are inherent issues of any organizational arrangement and central for knowledge sharing; yet they have received limited attention in the literature. In this paper, we undertake an investigation of both phenomena within the context of virtual alliances. A generic framework for understanding the dynamics of trust and conflict within the context of virtual inter-organizational arrangements is presented, followed by an examination of three distinct structural forms of virtual alliances, and strategies for generating trust and minimizing dysfunctional conflict. The paper concludes with an identification of avenues for further research.
AB - Trust and conflict are inherent issues of any organizational arrangement and central for knowledge sharing; yet they have received limited attention in the literature. In this paper, we undertake an investigation of both phenomena within the context of virtual alliances. A generic framework for understanding the dynamics of trust and conflict within the context of virtual inter-organizational arrangements is presented, followed by an examination of three distinct structural forms of virtual alliances, and strategies for generating trust and minimizing dysfunctional conflict. The paper concludes with an identification of avenues for further research.
KW - Conflict
KW - Knowledge sharing
KW - Trust
KW - Virtual alliances
U2 - 10.1016/j.dss.2004.03.003
DO - 10.1016/j.dss.2004.03.003
M3 - Journal article
AN - SCOPUS:11244277037
VL - 39
SP - 599
EP - 617
JO - Decision Support Systems
JF - Decision Support Systems
SN - 0167-9236
IS - 4
ER -