Research output: Contribution to Journal/Magazine › Journal article › peer-review
Research output: Contribution to Journal/Magazine › Journal article › peer-review
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TY - JOUR
T1 - Users' reactions to information technology: some multivariate models and their implications.
AU - Clegg, C.
AU - Carey, N.
AU - Dean, G.
AU - Hornby, P.
AU - Bolden, R.
PY - 1997
Y1 - 1997
N2 - We summarize empirical work examining the impact on users of information technology (IT) and identify some gaps in current knowledge. We outline some alternative multivariate models of users' reactions to IT, describe an initial empirical test of this work and argue the need for the specification of multivariate models to guide further empirical, theoretical and practical developments. In particular we argue that models of this kind can be used as aids in managing the development, implementation and use of IT.
AB - We summarize empirical work examining the impact on users of information technology (IT) and identify some gaps in current knowledge. We outline some alternative multivariate models of users' reactions to IT, describe an initial empirical test of this work and argue the need for the specification of multivariate models to guide further empirical, theoretical and practical developments. In particular we argue that models of this kind can be used as aids in managing the development, implementation and use of IT.
U2 - 10.1080/026839697345189
DO - 10.1080/026839697345189
M3 - Journal article
VL - 12
SP - 15
EP - 32
JO - Journal of Information Technology
JF - Journal of Information Technology
SN - 0268-3962
IS - 1
ER -