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Using antenarrative approaches to investigate the perceptions of Information Systems’ actors regarding project success and failure

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Using antenarrative approaches to investigate the perceptions of Information Systems’ actors regarding project success and failure. / Drevin, Lynette; Dalcher, Darren.
Information Systems Development. Springer, 2011. p. 207-217.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

Harvard

Drevin, L & Dalcher, D 2011, Using antenarrative approaches to investigate the perceptions of Information Systems’ actors regarding project success and failure. in Information Systems Development. Springer, pp. 207-217. https://doi.org/10.1007/978-1-4419-9790-6_17

APA

Drevin, L., & Dalcher, D. (2011). Using antenarrative approaches to investigate the perceptions of Information Systems’ actors regarding project success and failure. In Information Systems Development (pp. 207-217). Springer. https://doi.org/10.1007/978-1-4419-9790-6_17

Vancouver

Drevin L, Dalcher D. Using antenarrative approaches to investigate the perceptions of Information Systems’ actors regarding project success and failure. In Information Systems Development. Springer. 2011. p. 207-217 doi: 10.1007/978-1-4419-9790-6_17

Author

Drevin, Lynette ; Dalcher, Darren. / Using antenarrative approaches to investigate the perceptions of Information Systems’ actors regarding project success and failure. Information Systems Development. Springer, 2011. pp. 207-217

Bibtex

@inbook{415efe2dcee0424d9d735a171c5a7130,
title = "Using antenarrative approaches to investigate the perceptions of Information Systems{\textquoteright} actors regarding project success and failure",
abstract = "Many Information Systems can be viewed as underperforming when they fail to meet expectations or deliver value to customers. In order to try and understand why these problems occur we apply narrative methods in the IS domain, taking into account the stories that different groups of actors tell regarding their experiences of the development and use of new information systems. This paper presents the perspectives of multiple actors regarding success/failure and problems encountered in developing and using information systems from their experiences. Qualitative approaches are followed to gather, analyze and interpret the rich, multi- voiced and incoherent generated stories of stakeholders involved in software systems. It is shown that the antenarrative approach that is employed in this study can produce deeper insights into the experience world of involved actors.",
author = "Lynette Drevin and Darren Dalcher",
year = "2011",
doi = "10.1007/978-1-4419-9790-6_17",
language = "English",
isbn = "9781441996459",
pages = "207--217",
booktitle = "Information Systems Development",
publisher = "Springer",

}

RIS

TY - CHAP

T1 - Using antenarrative approaches to investigate the perceptions of Information Systems’ actors regarding project success and failure

AU - Drevin, Lynette

AU - Dalcher, Darren

PY - 2011

Y1 - 2011

N2 - Many Information Systems can be viewed as underperforming when they fail to meet expectations or deliver value to customers. In order to try and understand why these problems occur we apply narrative methods in the IS domain, taking into account the stories that different groups of actors tell regarding their experiences of the development and use of new information systems. This paper presents the perspectives of multiple actors regarding success/failure and problems encountered in developing and using information systems from their experiences. Qualitative approaches are followed to gather, analyze and interpret the rich, multi- voiced and incoherent generated stories of stakeholders involved in software systems. It is shown that the antenarrative approach that is employed in this study can produce deeper insights into the experience world of involved actors.

AB - Many Information Systems can be viewed as underperforming when they fail to meet expectations or deliver value to customers. In order to try and understand why these problems occur we apply narrative methods in the IS domain, taking into account the stories that different groups of actors tell regarding their experiences of the development and use of new information systems. This paper presents the perspectives of multiple actors regarding success/failure and problems encountered in developing and using information systems from their experiences. Qualitative approaches are followed to gather, analyze and interpret the rich, multi- voiced and incoherent generated stories of stakeholders involved in software systems. It is shown that the antenarrative approach that is employed in this study can produce deeper insights into the experience world of involved actors.

U2 - 10.1007/978-1-4419-9790-6_17

DO - 10.1007/978-1-4419-9790-6_17

M3 - Chapter

SN - 9781441996459

SP - 207

EP - 217

BT - Information Systems Development

PB - Springer

ER -