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Using decision support systems to facilitate the social process of knowledge management

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Using decision support systems to facilitate the social process of knowledge management. / Montibeller, Gilberto; Shaw, Duncan; Westcombe, Mark.
In: Knowledge Management Research and Practice, Vol. 4, No. 2, 01.05.2006, p. 125-137.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Montibeller, G, Shaw, D & Westcombe, M 2006, 'Using decision support systems to facilitate the social process of knowledge management', Knowledge Management Research and Practice, vol. 4, no. 2, pp. 125-137. https://doi.org/10.1057/palgrave.kmrp.8500092

APA

Montibeller, G., Shaw, D., & Westcombe, M. (2006). Using decision support systems to facilitate the social process of knowledge management. Knowledge Management Research and Practice, 4(2), 125-137. https://doi.org/10.1057/palgrave.kmrp.8500092

Vancouver

Montibeller G, Shaw D, Westcombe M. Using decision support systems to facilitate the social process of knowledge management. Knowledge Management Research and Practice. 2006 May 1;4(2):125-137. doi: 10.1057/palgrave.kmrp.8500092

Author

Montibeller, Gilberto ; Shaw, Duncan ; Westcombe, Mark. / Using decision support systems to facilitate the social process of knowledge management. In: Knowledge Management Research and Practice. 2006 ; Vol. 4, No. 2. pp. 125-137.

Bibtex

@article{0d55e521a2184ea3bf7a3f7a9e367e4e,
title = "Using decision support systems to facilitate the social process of knowledge management",
abstract = "The social processes involved in engaging small groups of 3–15 managers in their sharing, organising, acquiring, creating and using knowledge can be supported with software and facilitator assistance. This paper introduces three such systems that we have used as facilitators to support groups of managers in their social process of decision-making by managing knowledge during face-to-face meetings. The systems include Compendium, Group Explorer (with Decision Explorer) and V*I*S*A. We review these systems for group knowledge management where the aim is for better decision-making, and discuss the principles of deploying each in a group meeting.",
keywords = "decision-making, facilitation, group knowledge management, knowledge management systems, social processes, software",
author = "Gilberto Montibeller and Duncan Shaw and Mark Westcombe",
year = "2006",
month = may,
day = "1",
doi = "10.1057/palgrave.kmrp.8500092",
language = "English",
volume = "4",
pages = "125--137",
journal = "Knowledge Management Research and Practice",
issn = "1477-8238",
publisher = "Palgrave Macmillan Ltd.",
number = "2",

}

RIS

TY - JOUR

T1 - Using decision support systems to facilitate the social process of knowledge management

AU - Montibeller, Gilberto

AU - Shaw, Duncan

AU - Westcombe, Mark

PY - 2006/5/1

Y1 - 2006/5/1

N2 - The social processes involved in engaging small groups of 3–15 managers in their sharing, organising, acquiring, creating and using knowledge can be supported with software and facilitator assistance. This paper introduces three such systems that we have used as facilitators to support groups of managers in their social process of decision-making by managing knowledge during face-to-face meetings. The systems include Compendium, Group Explorer (with Decision Explorer) and V*I*S*A. We review these systems for group knowledge management where the aim is for better decision-making, and discuss the principles of deploying each in a group meeting.

AB - The social processes involved in engaging small groups of 3–15 managers in their sharing, organising, acquiring, creating and using knowledge can be supported with software and facilitator assistance. This paper introduces three such systems that we have used as facilitators to support groups of managers in their social process of decision-making by managing knowledge during face-to-face meetings. The systems include Compendium, Group Explorer (with Decision Explorer) and V*I*S*A. We review these systems for group knowledge management where the aim is for better decision-making, and discuss the principles of deploying each in a group meeting.

KW - decision-making

KW - facilitation

KW - group knowledge management

KW - knowledge management systems

KW - social processes

KW - software

U2 - 10.1057/palgrave.kmrp.8500092

DO - 10.1057/palgrave.kmrp.8500092

M3 - Journal article

VL - 4

SP - 125

EP - 137

JO - Knowledge Management Research and Practice

JF - Knowledge Management Research and Practice

SN - 1477-8238

IS - 2

ER -