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Vertical application service provision: An SME perspective

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Publication date1/12/2007
Host publicationModelling and Analysis of Enterprise Information Systems
EditorsAngappa Gunasekaran
Place of PublicationHershey, PA
PublisherIGI Global
Number of pages23
ISBN (electronic)9781599044798
ISBN (print)9781599044774, 1599044773, 9781616927806
<mark>Original language</mark>English


Against a background of the low engagement of small to medium-sized enterprises (SMEs) in e-business, this chapter investigates the impact of e-aggregation applications, provided by emerging vertical application service providers (VSP), and defined as "an e-business application, promoted by a trusted third party, which engages a significant number of SMEs by addressing an important shared business concern within an aggregation". By conducting quantitative surveys of four aggregations of SMEs using these applications (users) and comparing these results with similar enterprises who are not (non-users) the research takes a deliberate SME perspective.