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Vertical collaboration and physical distribution service quality in Uganda’s soft drinks demand chains

Research output: Contribution to Journal/Magazine › Journal article › peer-review

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Vertical collaboration and physical distribution service quality in Uganda’s soft drinks demand chains. / Friday, Derek; Ntayi, Joseph M.; Muhwezi, Moses et al.
In: International Journal of Economics and Management Sciences, Vol. 1, No. 4, 2011, p. 42-52.

Research output: Contribution to Journal/Magazine › Journal article › peer-review

Harvard

Friday, D, Ntayi, JM, Muhwezi, M, Eyaa, S & Tukamuhabwa Rwakira, B 2011, 'Vertical collaboration and physical distribution service quality in Uganda’s soft drinks demand chains', International Journal of Economics and Management Sciences, vol. 1, no. 4, pp. 42-52. <http://www.managementjournals.org/ijems/4/IJEMS-11-1403c.pdf>

APA

Friday, D., Ntayi, J. M., Muhwezi, M., Eyaa, S., & Tukamuhabwa Rwakira, B. (2011). Vertical collaboration and physical distribution service quality in Uganda’s soft drinks demand chains. International Journal of Economics and Management Sciences, 1(4), 42-52. http://www.managementjournals.org/ijems/4/IJEMS-11-1403c.pdf

Vancouver

Friday D, Ntayi JM, Muhwezi M, Eyaa S, Tukamuhabwa Rwakira B. Vertical collaboration and physical distribution service quality in Uganda’s soft drinks demand chains. International Journal of Economics and Management Sciences. 2011;1(4):42-52.

Author

Friday, Derek ; Ntayi, Joseph M. ; Muhwezi, Moses et al. / Vertical collaboration and physical distribution service quality in Uganda’s soft drinks demand chains. In: International Journal of Economics and Management Sciences. 2011 ; Vol. 1, No. 4. pp. 42-52.

Bibtex

@article{a8852c9c48de4f0a8224d7219f3dcfc0,
title = "Vertical collaboration and physical distribution service quality in Uganda{\textquoteright}s soft drinks demand chains",
abstract = "The purpose of this study was to explain physical distribution service quality in the soft drinks{\textquoteright} demand chain using the collaboration dimensions of information sharing, incentive alignment and decision synchronization.The study was motivated by the desire to explore an area that has been understudied in Uganda and also make a contribution by providing knowledge on the factors affecting the performance of soft drinks{\textquoteright} distribution chains. Data was collected from manufacturers and distributors in Kampala District. The findings revealed that the collaboration dimensions were significant predictors of physical distribution service quality. Incentive alignment was found to be a significant predictor of physical distribution service quality while decisionsynchronization and information sharing were insignificant predictors. This study makes numerous contributions that have been highlighted and also provides implications for theory and practice. ",
keywords = "Vertical collaboration, Physical distribution service quality, Uganda, Soft drinks",
author = "Derek Friday and Ntayi, {Joseph M.} and Moses Muhwezi and Sarah Eyaa and {Tukamuhabwa Rwakira}, Benjamin",
year = "2011",
language = "English",
volume = "1",
pages = "42--52",
journal = "International Journal of Economics and Management Sciences",
publisher = "Hilaris",
number = "4",

}

RIS

TY - JOUR

T1 - Vertical collaboration and physical distribution service quality in Uganda’s soft drinks demand chains

AU - Friday, Derek

AU - Ntayi, Joseph M.

AU - Muhwezi, Moses

AU - Eyaa, Sarah

AU - Tukamuhabwa Rwakira, Benjamin

PY - 2011

Y1 - 2011

N2 - The purpose of this study was to explain physical distribution service quality in the soft drinks’ demand chain using the collaboration dimensions of information sharing, incentive alignment and decision synchronization.The study was motivated by the desire to explore an area that has been understudied in Uganda and also make a contribution by providing knowledge on the factors affecting the performance of soft drinks’ distribution chains. Data was collected from manufacturers and distributors in Kampala District. The findings revealed that the collaboration dimensions were significant predictors of physical distribution service quality. Incentive alignment was found to be a significant predictor of physical distribution service quality while decisionsynchronization and information sharing were insignificant predictors. This study makes numerous contributions that have been highlighted and also provides implications for theory and practice.

AB - The purpose of this study was to explain physical distribution service quality in the soft drinks’ demand chain using the collaboration dimensions of information sharing, incentive alignment and decision synchronization.The study was motivated by the desire to explore an area that has been understudied in Uganda and also make a contribution by providing knowledge on the factors affecting the performance of soft drinks’ distribution chains. Data was collected from manufacturers and distributors in Kampala District. The findings revealed that the collaboration dimensions were significant predictors of physical distribution service quality. Incentive alignment was found to be a significant predictor of physical distribution service quality while decisionsynchronization and information sharing were insignificant predictors. This study makes numerous contributions that have been highlighted and also provides implications for theory and practice.

KW - Vertical collaboration

KW - Physical distribution service quality

KW - Uganda

KW - Soft drinks

M3 - Journal article

VL - 1

SP - 42

EP - 52

JO - International Journal of Economics and Management Sciences

JF - International Journal of Economics and Management Sciences

IS - 4

ER -