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VoiceYourView: collecting real-time feedback on the design of public spaces

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VoiceYourView: collecting real-time feedback on the design of public spaces. / Whittle, Jon; Simm, William; Ferrario, Maria et al.
Proceedings of the 12th ACM international conference on Ubiquitous computing. New York: ACM, 2010. p. 41-50.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review

Harvard

Whittle, J, Simm, W, Ferrario, M, Frankova, K, Garton, L, Woodcock, A, Nasa, B, Binner, J & Ariyatum, A 2010, VoiceYourView: collecting real-time feedback on the design of public spaces. in Proceedings of the 12th ACM international conference on Ubiquitous computing. ACM, New York, pp. 41-50. https://doi.org/10.1145/1864349.1864358

APA

Whittle, J., Simm, W., Ferrario, M., Frankova, K., Garton, L., Woodcock, A., Nasa, B., Binner, J., & Ariyatum, A. (2010). VoiceYourView: collecting real-time feedback on the design of public spaces. In Proceedings of the 12th ACM international conference on Ubiquitous computing (pp. 41-50). ACM. https://doi.org/10.1145/1864349.1864358

Vancouver

Whittle J, Simm W, Ferrario M, Frankova K, Garton L, Woodcock A et al. VoiceYourView: collecting real-time feedback on the design of public spaces. In Proceedings of the 12th ACM international conference on Ubiquitous computing. New York: ACM. 2010. p. 41-50 doi: 10.1145/1864349.1864358

Author

Whittle, Jon ; Simm, William ; Ferrario, Maria et al. / VoiceYourView: collecting real-time feedback on the design of public spaces. Proceedings of the 12th ACM international conference on Ubiquitous computing. New York : ACM, 2010. pp. 41-50

Bibtex

@inproceedings{328009930ccf49af8cba5219a6cbbd37,
title = "VoiceYourView: collecting real-time feedback on the design of public spaces",
abstract = "This paper reports on VoiceYourView, a kind of intelligent kiosk, which uses speech recognition and natural language processing to gather the public's creative input on the public space designs. Over a six week period, VoiceYourView was deployed in a public space and 2000 design critiques were collected from 600 people. The paper shows that people are capable of providing creative input on their environment using unstructured speech or text and that a good proportion of these comments are actionable. The paper also investigates the use of public displays to auto-summarize comments left by the public so far. Although there is anecdotal evidence that this encourages participation, an experiment found that filtering comments (e.g., to display only positive responses) had no effect on what people had to say.",
author = "Jon Whittle and William Simm and Maria Ferrario and Katerina Frankova and Laurence Garton and Andr{\'e}e Woodcock and Baseerit Nasa and Jane Binner and Aom Ariyatum",
year = "2010",
doi = "10.1145/1864349.1864358",
language = "English",
isbn = "978-1-60558-843-8",
pages = "41--50",
booktitle = "Proceedings of the 12th ACM international conference on Ubiquitous computing",
publisher = "ACM",

}

RIS

TY - GEN

T1 - VoiceYourView: collecting real-time feedback on the design of public spaces

AU - Whittle, Jon

AU - Simm, William

AU - Ferrario, Maria

AU - Frankova, Katerina

AU - Garton, Laurence

AU - Woodcock, Andrée

AU - Nasa, Baseerit

AU - Binner, Jane

AU - Ariyatum, Aom

PY - 2010

Y1 - 2010

N2 - This paper reports on VoiceYourView, a kind of intelligent kiosk, which uses speech recognition and natural language processing to gather the public's creative input on the public space designs. Over a six week period, VoiceYourView was deployed in a public space and 2000 design critiques were collected from 600 people. The paper shows that people are capable of providing creative input on their environment using unstructured speech or text and that a good proportion of these comments are actionable. The paper also investigates the use of public displays to auto-summarize comments left by the public so far. Although there is anecdotal evidence that this encourages participation, an experiment found that filtering comments (e.g., to display only positive responses) had no effect on what people had to say.

AB - This paper reports on VoiceYourView, a kind of intelligent kiosk, which uses speech recognition and natural language processing to gather the public's creative input on the public space designs. Over a six week period, VoiceYourView was deployed in a public space and 2000 design critiques were collected from 600 people. The paper shows that people are capable of providing creative input on their environment using unstructured speech or text and that a good proportion of these comments are actionable. The paper also investigates the use of public displays to auto-summarize comments left by the public so far. Although there is anecdotal evidence that this encourages participation, an experiment found that filtering comments (e.g., to display only positive responses) had no effect on what people had to say.

UR - http://www.scopus.com/inward/record.url?scp=78650005402&partnerID=8YFLogxK

U2 - 10.1145/1864349.1864358

DO - 10.1145/1864349.1864358

M3 - Conference contribution/Paper

SN - 978-1-60558-843-8

SP - 41

EP - 50

BT - Proceedings of the 12th ACM international conference on Ubiquitous computing

PB - ACM

CY - New York

ER -