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We’re all partying here: Target and games, or targets as games in call centre management

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

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We’re all partying here: Target and games, or targets as games in call centre management. / Alferoff, Catrina; Knights, David.
Art and Aesthetics at Work. Palgrave Macmillan, 2003. p. 70-92.

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Chapter

Harvard

Alferoff, C & Knights, D 2003, We’re all partying here: Target and games, or targets as games in call centre management. in Art and Aesthetics at Work. Palgrave Macmillan, pp. 70-92. https://doi.org/10.1057/9780230554641

APA

Alferoff, C., & Knights, D. (2003). We’re all partying here: Target and games, or targets as games in call centre management. In Art and Aesthetics at Work (pp. 70-92). Palgrave Macmillan. https://doi.org/10.1057/9780230554641

Vancouver

Alferoff C, Knights D. We’re all partying here: Target and games, or targets as games in call centre management. In Art and Aesthetics at Work. Palgrave Macmillan. 2003. p. 70-92 doi: 10.1057/9780230554641

Author

Alferoff, Catrina ; Knights, David. / We’re all partying here : Target and games, or targets as games in call centre management. Art and Aesthetics at Work. Palgrave Macmillan, 2003. pp. 70-92

Bibtex

@inbook{e8fda79240e54619adf15e9661b5a7e2,
title = "We{\textquoteright}re all partying here: Target and games, or targets as games in call centre management",
author = "Catrina Alferoff and David Knights",
year = "2003",
month = jan,
day = "1",
doi = "10.1057/9780230554641",
language = "English",
isbn = "9780333968635",
pages = "70--92",
booktitle = "Art and Aesthetics at Work",
publisher = "Palgrave Macmillan",

}

RIS

TY - CHAP

T1 - We’re all partying here

T2 - Target and games, or targets as games in call centre management

AU - Alferoff, Catrina

AU - Knights, David

PY - 2003/1/1

Y1 - 2003/1/1

U2 - 10.1057/9780230554641

DO - 10.1057/9780230554641

M3 - Chapter

AN - SCOPUS:84999949046

SN - 9780333968635

SP - 70

EP - 92

BT - Art and Aesthetics at Work

PB - Palgrave Macmillan

ER -