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When and how (not) to trust IT? Supporting virtual emergency teamwork

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Published

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When and how (not) to trust IT? Supporting virtual emergency teamwork. / Buscher, Monika; Mogensen, Preben Holst; Kristensen, Margit.

In: International Journal of Information Systems for Crisis Response and Management, Vol. 1, No. 2, 2009, p. 1-15.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Harvard

Buscher, M, Mogensen, PH & Kristensen, M 2009, 'When and how (not) to trust IT? Supporting virtual emergency teamwork', International Journal of Information Systems for Crisis Response and Management, vol. 1, no. 2, pp. 1-15. https://doi.org/10.4018/jiscrm.2009040101

APA

Buscher, M., Mogensen, P. H., & Kristensen, M. (2009). When and how (not) to trust IT? Supporting virtual emergency teamwork. International Journal of Information Systems for Crisis Response and Management, 1(2), 1-15. https://doi.org/10.4018/jiscrm.2009040101

Vancouver

Buscher M, Mogensen PH, Kristensen M. When and how (not) to trust IT? Supporting virtual emergency teamwork. International Journal of Information Systems for Crisis Response and Management. 2009;1(2):1-15. https://doi.org/10.4018/jiscrm.2009040101

Author

Buscher, Monika ; Mogensen, Preben Holst ; Kristensen, Margit. / When and how (not) to trust IT? Supporting virtual emergency teamwork. In: International Journal of Information Systems for Crisis Response and Management. 2009 ; Vol. 1, No. 2. pp. 1-15.

Bibtex

@article{63269d1c5112405abc0e1a25a02c8f4f,
title = "When and how (not) to trust IT? Supporting virtual emergency teamwork",
abstract = "In this article we use the formative evaluation of a prototype {\textquoteleft}assembly{\textquoteright} of pervasive computing technologies to specify design implications for emergency virtual teamwork tools. The prototype assembly, called “Overview”, was implemented in collaboration with police, fire and medical emergency services as part of the real life event management during the Tall Ships{\textquoteright} Races 2007 in Denmark. We describe how the emergency teams used the technologies for collaboration between distributed colleagues, to produce shared situation awareness, to manage efforts and resources and respond to minor emergencies. Trust in technology is a key need virtual teams identify in their endeavours to dovetail innovative technologies into emergency work. We show how practices of working up trust are supported by the PalCom open architecture (which was used to build Overview), and delineate design guidelines to enable the productive integration of pervasive computing.",
author = "Monika Buscher and Mogensen, {Preben Holst} and Margit Kristensen",
year = "2009",
doi = "10.4018/jiscrm.2009040101",
language = "English",
volume = "1",
pages = "1--15",
journal = "International Journal of Information Systems for Crisis Response and Management",
issn = "1937-9390",
publisher = "IGI Global",
number = "2",
note = "ISCRAM2008 - Creating Advanced Systems for Inter-organizational Information Sharing and Collaboration , May 4-7, 2008 ; Conference date: 04-05-2008 Through 07-05-2008",

}

RIS

TY - JOUR

T1 - When and how (not) to trust IT? Supporting virtual emergency teamwork

AU - Buscher, Monika

AU - Mogensen, Preben Holst

AU - Kristensen, Margit

PY - 2009

Y1 - 2009

N2 - In this article we use the formative evaluation of a prototype ‘assembly’ of pervasive computing technologies to specify design implications for emergency virtual teamwork tools. The prototype assembly, called “Overview”, was implemented in collaboration with police, fire and medical emergency services as part of the real life event management during the Tall Ships’ Races 2007 in Denmark. We describe how the emergency teams used the technologies for collaboration between distributed colleagues, to produce shared situation awareness, to manage efforts and resources and respond to minor emergencies. Trust in technology is a key need virtual teams identify in their endeavours to dovetail innovative technologies into emergency work. We show how practices of working up trust are supported by the PalCom open architecture (which was used to build Overview), and delineate design guidelines to enable the productive integration of pervasive computing.

AB - In this article we use the formative evaluation of a prototype ‘assembly’ of pervasive computing technologies to specify design implications for emergency virtual teamwork tools. The prototype assembly, called “Overview”, was implemented in collaboration with police, fire and medical emergency services as part of the real life event management during the Tall Ships’ Races 2007 in Denmark. We describe how the emergency teams used the technologies for collaboration between distributed colleagues, to produce shared situation awareness, to manage efforts and resources and respond to minor emergencies. Trust in technology is a key need virtual teams identify in their endeavours to dovetail innovative technologies into emergency work. We show how practices of working up trust are supported by the PalCom open architecture (which was used to build Overview), and delineate design guidelines to enable the productive integration of pervasive computing.

U2 - 10.4018/jiscrm.2009040101

DO - 10.4018/jiscrm.2009040101

M3 - Journal article

VL - 1

SP - 1

EP - 15

JO - International Journal of Information Systems for Crisis Response and Management

JF - International Journal of Information Systems for Crisis Response and Management

SN - 1937-9390

IS - 2

T2 - ISCRAM2008 - Creating Advanced Systems for Inter-organizational Information Sharing and Collaboration , May 4-7, 2008

Y2 - 4 May 2008 through 7 May 2008

ER -