Final published version
Research output: Contribution to Journal/Magazine › Conference article › peer-review
Research output: Contribution to Journal/Magazine › Conference article › peer-review
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TY - JOUR
T1 - Workforce Age Diversity, Innovation Performance, and the Moderating Effect of Societal Tolerance
AU - Nasirov, Shukhrat
AU - Chapman, Gary
AU - Hughes, Mathew
AU - Hughes, Paul
PY - 2023/8/4
Y1 - 2023/8/4
N2 - Population ageing has resulted in a "new normal" where employees from different generations increasingly interact within organisations. However, the impact of workforce age diversity on organisational outcomes is yet to be fully understood. In this study, we focus on the link between workforce age diversity and innovation performance, owing to the importance of innovation for organisations and society. We argue that the distribution type of workforce age diversity (that is, variety and polarisation) guides when and why workforce age diversity's positive and negative innovation effects materialise. More specifically, the heterogeneity of age groups in age-varying workforces leads to positive innovation effects because it augments the amount of idiosyncratic knowledge, skills, and networks available to organisations. Age differences as a basis for social categorisation and fragmentation are maximised in age-polarised workforces, thus generating negative innovation effects. We also introduce societal tolerance as a force that should switch "on" the positive effects of workforce age variety and "off" the negative effects of workforce age polarisation. Drawing on UK higher education as the empirical setting, we find full support for our theoretical framework. We use our findings in order to devise practical implications.
AB - Population ageing has resulted in a "new normal" where employees from different generations increasingly interact within organisations. However, the impact of workforce age diversity on organisational outcomes is yet to be fully understood. In this study, we focus on the link between workforce age diversity and innovation performance, owing to the importance of innovation for organisations and society. We argue that the distribution type of workforce age diversity (that is, variety and polarisation) guides when and why workforce age diversity's positive and negative innovation effects materialise. More specifically, the heterogeneity of age groups in age-varying workforces leads to positive innovation effects because it augments the amount of idiosyncratic knowledge, skills, and networks available to organisations. Age differences as a basis for social categorisation and fragmentation are maximised in age-polarised workforces, thus generating negative innovation effects. We also introduce societal tolerance as a force that should switch "on" the positive effects of workforce age variety and "off" the negative effects of workforce age polarisation. Drawing on UK higher education as the empirical setting, we find full support for our theoretical framework. We use our findings in order to devise practical implications.
U2 - 10.5465/AMPROC.2023.255bp
DO - 10.5465/AMPROC.2023.255bp
M3 - Conference article
AN - SCOPUS:85190411149
VL - 2023
JO - Academy of Management Annual Meeting Proceedings
JF - Academy of Management Annual Meeting Proceedings
SN - 0065-0668
IS - 1
T2 - 83rd Annual Meeting of the Academy of Management, AOM 2023
Y2 - 4 August 2023 through 8 August 2023
ER -