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WORKWELL Process Evaluation: Qualitative Data Analyses of the Participant Interviews at 12 and 36-Month Follow-ups

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WORKWELL Process Evaluation: Qualitative Data Analyses of the Participant Interviews at 12 and 36-Month Follow-ups. / Battista, S; Parker, J; Ching, A et al.
In: Rheumatology Advances in Practice, Vol. 9, No. 2, rkaf034, 30.06.2025.

Research output: Contribution to Journal/MagazineJournal articlepeer-review

Harvard

Battista, S, Parker, J, Ching, A, Culley, J, Long, S, Heard, A, Hammond, A, Radford, K, Holland, P, O'Neill, T, Walker-Bone, K & Prior, Y 2025, 'WORKWELL Process Evaluation: Qualitative Data Analyses of the Participant Interviews at 12 and 36-Month Follow-ups', Rheumatology Advances in Practice, vol. 9, no. 2, rkaf034. https://doi.org/10.1093/rap/rkaf034

APA

Battista, S., Parker, J., Ching, A., Culley, J., Long, S., Heard, A., Hammond, A., Radford, K., Holland, P., O'Neill, T., Walker-Bone, K., & Prior, Y. (2025). WORKWELL Process Evaluation: Qualitative Data Analyses of the Participant Interviews at 12 and 36-Month Follow-ups. Rheumatology Advances in Practice, 9(2), Article rkaf034. Advance online publication. https://doi.org/10.1093/rap/rkaf034

Vancouver

Battista S, Parker J, Ching A, Culley J, Long S, Heard A et al. WORKWELL Process Evaluation: Qualitative Data Analyses of the Participant Interviews at 12 and 36-Month Follow-ups. Rheumatology Advances in Practice. 2025 Jun 30;9(2):rkaf034. Epub 2025 Mar 14. doi: 10.1093/rap/rkaf034

Author

Battista, S ; Parker, J ; Ching, A et al. / WORKWELL Process Evaluation : Qualitative Data Analyses of the Participant Interviews at 12 and 36-Month Follow-ups. In: Rheumatology Advances in Practice. 2025 ; Vol. 9, No. 2.

Bibtex

@article{8c67c93184084bca9a7f0f36aa464257,
title = "WORKWELL Process Evaluation: Qualitative Data Analyses of the Participant Interviews at 12 and 36-Month Follow-ups",
abstract = "OBJECTIVES: This study aimed to qualitatively examine the delivery of the WORKWELL trial, a job retention vocational rehabilitation (JRVR) programme designed to help individuals with inflammatory arthritis (IA) maintain employment. A qualitative process evaluation used the Normalization Process Theory (NPT) to understand participant experiences and identify factors influencing implementation and outcomes.METHODS: Data were collected via one-to-one telephone interviews with trial participants at 12 and 36 months. An inductive reflexive thematic analysis was followed by a deductive analysis based on NPT's four constructs (coherence, cognitive participation, collective action and reflexive monitoring).RESULTS: Sixty-two participants (mean age 51.0; 82.3% female) were interviewed, most diagnosed with RA (75.8%). Four secondary themes were generated under NPT constructs. For 'Coherence', themes included 'Exploring the Purpose and Impact of Taking Part in WORKWELL' and 'Questionnaires as Instrument for Reflection'. In 'Cognitive Participation', the theme was 'Commitment and Investment to WORKWELL'. For 'Collective Action', we identified 'Key Actions for Successful WORKWELL', and under 'Reflexive Monitoring', the theme was 'Suggestions for Improving WORKWELL'. These themes reflected participants' mixed feelings about the intervention, finding value in the intervention but highlighting the need for more tailored, timely and relevant content. Workplace support was crucial but often insufficient. Follow-up calls from researchers to ensure questionnaire completion were seen as a way to reflect and monitor their conditions. The pandemic's impact on work environments also influenced outcomes.CONCLUSION: Findings suggest that WORKWELL provided work support for participants, though its impact could be enhanced through greater customization, early intervention and stronger workplace engagement.TRIAL REGISTRATION: ClinicalTrials.gov NCT03942783. Registered on 8 May 2019. ISRCTN Registry ISRCTN61762297. Registered on 13 May 2019. Retrospectively registered.",
keywords = "health care, intervention implementation science, job security, occupational stress, occupational therapy, outcome and process assessment, qualitative research, rehabilitation, vocational, working conditions",
author = "S Battista and J Parker and A Ching and J Culley and S Long and A Heard and A Hammond and K Radford and Paula Holland and T O'Neill and K Walker-Bone and Yeliz Prior",
year = "2025",
month = mar,
day = "14",
doi = "10.1093/rap/rkaf034",
language = "English",
volume = "9",
journal = "Rheumatology Advances in Practice",
issn = "2514-1775",
publisher = "Oxford University Press",
number = "2",

}

RIS

TY - JOUR

T1 - WORKWELL Process Evaluation

T2 - Qualitative Data Analyses of the Participant Interviews at 12 and 36-Month Follow-ups

AU - Battista, S

AU - Parker, J

AU - Ching, A

AU - Culley, J

AU - Long, S

AU - Heard, A

AU - Hammond, A

AU - Radford, K

AU - Holland, Paula

AU - O'Neill, T

AU - Walker-Bone, K

AU - Prior, Yeliz

PY - 2025/3/14

Y1 - 2025/3/14

N2 - OBJECTIVES: This study aimed to qualitatively examine the delivery of the WORKWELL trial, a job retention vocational rehabilitation (JRVR) programme designed to help individuals with inflammatory arthritis (IA) maintain employment. A qualitative process evaluation used the Normalization Process Theory (NPT) to understand participant experiences and identify factors influencing implementation and outcomes.METHODS: Data were collected via one-to-one telephone interviews with trial participants at 12 and 36 months. An inductive reflexive thematic analysis was followed by a deductive analysis based on NPT's four constructs (coherence, cognitive participation, collective action and reflexive monitoring).RESULTS: Sixty-two participants (mean age 51.0; 82.3% female) were interviewed, most diagnosed with RA (75.8%). Four secondary themes were generated under NPT constructs. For 'Coherence', themes included 'Exploring the Purpose and Impact of Taking Part in WORKWELL' and 'Questionnaires as Instrument for Reflection'. In 'Cognitive Participation', the theme was 'Commitment and Investment to WORKWELL'. For 'Collective Action', we identified 'Key Actions for Successful WORKWELL', and under 'Reflexive Monitoring', the theme was 'Suggestions for Improving WORKWELL'. These themes reflected participants' mixed feelings about the intervention, finding value in the intervention but highlighting the need for more tailored, timely and relevant content. Workplace support was crucial but often insufficient. Follow-up calls from researchers to ensure questionnaire completion were seen as a way to reflect and monitor their conditions. The pandemic's impact on work environments also influenced outcomes.CONCLUSION: Findings suggest that WORKWELL provided work support for participants, though its impact could be enhanced through greater customization, early intervention and stronger workplace engagement.TRIAL REGISTRATION: ClinicalTrials.gov NCT03942783. Registered on 8 May 2019. ISRCTN Registry ISRCTN61762297. Registered on 13 May 2019. Retrospectively registered.

AB - OBJECTIVES: This study aimed to qualitatively examine the delivery of the WORKWELL trial, a job retention vocational rehabilitation (JRVR) programme designed to help individuals with inflammatory arthritis (IA) maintain employment. A qualitative process evaluation used the Normalization Process Theory (NPT) to understand participant experiences and identify factors influencing implementation and outcomes.METHODS: Data were collected via one-to-one telephone interviews with trial participants at 12 and 36 months. An inductive reflexive thematic analysis was followed by a deductive analysis based on NPT's four constructs (coherence, cognitive participation, collective action and reflexive monitoring).RESULTS: Sixty-two participants (mean age 51.0; 82.3% female) were interviewed, most diagnosed with RA (75.8%). Four secondary themes were generated under NPT constructs. For 'Coherence', themes included 'Exploring the Purpose and Impact of Taking Part in WORKWELL' and 'Questionnaires as Instrument for Reflection'. In 'Cognitive Participation', the theme was 'Commitment and Investment to WORKWELL'. For 'Collective Action', we identified 'Key Actions for Successful WORKWELL', and under 'Reflexive Monitoring', the theme was 'Suggestions for Improving WORKWELL'. These themes reflected participants' mixed feelings about the intervention, finding value in the intervention but highlighting the need for more tailored, timely and relevant content. Workplace support was crucial but often insufficient. Follow-up calls from researchers to ensure questionnaire completion were seen as a way to reflect and monitor their conditions. The pandemic's impact on work environments also influenced outcomes.CONCLUSION: Findings suggest that WORKWELL provided work support for participants, though its impact could be enhanced through greater customization, early intervention and stronger workplace engagement.TRIAL REGISTRATION: ClinicalTrials.gov NCT03942783. Registered on 8 May 2019. ISRCTN Registry ISRCTN61762297. Registered on 13 May 2019. Retrospectively registered.

KW - health care

KW - intervention implementation science

KW - job security

KW - occupational stress

KW - occupational therapy

KW - outcome and process assessment

KW - qualitative research

KW - rehabilitation

KW - vocational

KW - working conditions

U2 - 10.1093/rap/rkaf034

DO - 10.1093/rap/rkaf034

M3 - Journal article

C2 - 40124973

VL - 9

JO - Rheumatology Advances in Practice

JF - Rheumatology Advances in Practice

SN - 2514-1775

IS - 2

M1 - rkaf034

ER -