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Flexible employment with Chinese characteristics : a retail sector case study

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Published
Publication date2007
Host publicationProceedings of the 49th Annual Meeting of the Academy of International Business
EditorsOded Shenkar, Tunga Kiyak
Pages90-91
Number of pages2
<mark>Original language</mark>English
EventAcademy of International Business Annual Conference - Indianapolis, United States
Duration: 25/06/200730/06/2007

Conference

ConferenceAcademy of International Business Annual Conference
Country/TerritoryUnited States
CityIndianapolis
Period25/06/0730/06/07

Conference

ConferenceAcademy of International Business Annual Conference
Country/TerritoryUnited States
CityIndianapolis
Period25/06/0730/06/07

Abstract

This paper, based on in-depth ethnographic research conducted in a foreign invested retail firm in China, indicates that the core-periphery model of ‘flexible work’ is insufficient to capture the complexity of employment arrangements in this context. Instead, we present a quadrilateral relationship with overlapping and often
competing interests. The co-existence of two employment systems has implications for employee commitment and performance and, in turn, customer service and management.