Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
}
TY - GEN
T1 - Enterprise Systems Adoption and Implementation in Chinese SMEs
T2 - 24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018
AU - Xu, Zheng
AU - Brown, David
AU - Stevenson, Mark
PY - 2018/8/18
Y1 - 2018/8/18
N2 - Enterprise systems (ES) are a priority in China. The main literature on ES is dominated by survey-based research on large Western firms, which typically focus on the user firm only and on the before-and-after effects of implementation. Analyses using critical success factors and technology adoption theories feature widely. China-based research on ES although growing is relatively limited and is significantly influenced by Western-based approaches. In contrast, this research examines ES adoption and implementation in Chinese SMEs from a continuous, process perspective using four case studies. It argues that ES adoption and implementation is a complex process that involves multiple stakeholders, and exploring the interplay among them explains why and how an ES is adopted and implemented. Actor-network theory (ANT) informs the main analysis. Importantly, the unit of analysis (UOA) is the user-SME and the technology provider combined. The findings challenge the dominant user-centred adoption theories and the importance of the technology provider in the sociotechnical role.
AB - Enterprise systems (ES) are a priority in China. The main literature on ES is dominated by survey-based research on large Western firms, which typically focus on the user firm only and on the before-and-after effects of implementation. Analyses using critical success factors and technology adoption theories feature widely. China-based research on ES although growing is relatively limited and is significantly influenced by Western-based approaches. In contrast, this research examines ES adoption and implementation in Chinese SMEs from a continuous, process perspective using four case studies. It argues that ES adoption and implementation is a complex process that involves multiple stakeholders, and exploring the interplay among them explains why and how an ES is adopted and implemented. Actor-network theory (ANT) informs the main analysis. Importantly, the unit of analysis (UOA) is the user-SME and the technology provider combined. The findings challenge the dominant user-centred adoption theories and the importance of the technology provider in the sociotechnical role.
KW - Actor-network theory
KW - Case study
KW - China
KW - Enterprise systems
KW - SMEs
M3 - Conference contribution/Paper
AN - SCOPUS:85054254940
SN - 9780996683166
T3 - Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018
BT - AMCIS 2018 Proceedings
PB - Association for Information Systems
Y2 - 16 August 2018 through 18 August 2018
ER -