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Enterprise Systems Adoption and Implementation in Chinese SMEs: Exploring relationships between user firms and technology providers through ANT

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Enterprise Systems Adoption and Implementation in Chinese SMEs : Exploring relationships between user firms and technology providers through ANT. / Xu, Zheng; Brown, David; Stevenson, Mark.

AMCIS 2018 Proceedings: Twenty-fourth Americas Conference on Information Systems, New Orleans. Association for Information Systems, 2018. (Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018).

Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSNConference contribution/Paperpeer-review

Harvard

Xu, Z, Brown, D & Stevenson, M 2018, Enterprise Systems Adoption and Implementation in Chinese SMEs: Exploring relationships between user firms and technology providers through ANT. in AMCIS 2018 Proceedings: Twenty-fourth Americas Conference on Information Systems, New Orleans. Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018, Association for Information Systems, 24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018, New Orleans, United States, 16/08/18. <https://aisel.aisnet.org/amcis2018/GlobalDev/Presentations/15/>

APA

Xu, Z., Brown, D., & Stevenson, M. (2018). Enterprise Systems Adoption and Implementation in Chinese SMEs: Exploring relationships between user firms and technology providers through ANT. In AMCIS 2018 Proceedings: Twenty-fourth Americas Conference on Information Systems, New Orleans (Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018). Association for Information Systems. https://aisel.aisnet.org/amcis2018/GlobalDev/Presentations/15/

Vancouver

Xu Z, Brown D, Stevenson M. Enterprise Systems Adoption and Implementation in Chinese SMEs: Exploring relationships between user firms and technology providers through ANT. In AMCIS 2018 Proceedings: Twenty-fourth Americas Conference on Information Systems, New Orleans. Association for Information Systems. 2018. (Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018).

Author

Xu, Zheng ; Brown, David ; Stevenson, Mark. / Enterprise Systems Adoption and Implementation in Chinese SMEs : Exploring relationships between user firms and technology providers through ANT. AMCIS 2018 Proceedings: Twenty-fourth Americas Conference on Information Systems, New Orleans. Association for Information Systems, 2018. (Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018).

Bibtex

@inproceedings{31e11561ed53491eb35881aacf1590d6,
title = "Enterprise Systems Adoption and Implementation in Chinese SMEs: Exploring relationships between user firms and technology providers through ANT",
abstract = "Enterprise systems (ES) are a priority in China. The main literature on ES is dominated by survey-based research on large Western firms, which typically focus on the user firm only and on the before-and-after effects of implementation. Analyses using critical success factors and technology adoption theories feature widely. China-based research on ES although growing is relatively limited and is significantly influenced by Western-based approaches. In contrast, this research examines ES adoption and implementation in Chinese SMEs from a continuous, process perspective using four case studies. It argues that ES adoption and implementation is a complex process that involves multiple stakeholders, and exploring the interplay among them explains why and how an ES is adopted and implemented. Actor-network theory (ANT) informs the main analysis. Importantly, the unit of analysis (UOA) is the user-SME and the technology provider combined. The findings challenge the dominant user-centred adoption theories and the importance of the technology provider in the sociotechnical role.",
keywords = "Actor-network theory, Case study, China, Enterprise systems, SMEs",
author = "Zheng Xu and David Brown and Mark Stevenson",
year = "2018",
month = aug,
day = "18",
language = "English",
isbn = "9780996683166",
series = "Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018",
publisher = "Association for Information Systems",
booktitle = "AMCIS 2018 Proceedings",
note = "24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018 ; Conference date: 16-08-2018 Through 18-08-2018",

}

RIS

TY - GEN

T1 - Enterprise Systems Adoption and Implementation in Chinese SMEs

T2 - 24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018

AU - Xu, Zheng

AU - Brown, David

AU - Stevenson, Mark

PY - 2018/8/18

Y1 - 2018/8/18

N2 - Enterprise systems (ES) are a priority in China. The main literature on ES is dominated by survey-based research on large Western firms, which typically focus on the user firm only and on the before-and-after effects of implementation. Analyses using critical success factors and technology adoption theories feature widely. China-based research on ES although growing is relatively limited and is significantly influenced by Western-based approaches. In contrast, this research examines ES adoption and implementation in Chinese SMEs from a continuous, process perspective using four case studies. It argues that ES adoption and implementation is a complex process that involves multiple stakeholders, and exploring the interplay among them explains why and how an ES is adopted and implemented. Actor-network theory (ANT) informs the main analysis. Importantly, the unit of analysis (UOA) is the user-SME and the technology provider combined. The findings challenge the dominant user-centred adoption theories and the importance of the technology provider in the sociotechnical role.

AB - Enterprise systems (ES) are a priority in China. The main literature on ES is dominated by survey-based research on large Western firms, which typically focus on the user firm only and on the before-and-after effects of implementation. Analyses using critical success factors and technology adoption theories feature widely. China-based research on ES although growing is relatively limited and is significantly influenced by Western-based approaches. In contrast, this research examines ES adoption and implementation in Chinese SMEs from a continuous, process perspective using four case studies. It argues that ES adoption and implementation is a complex process that involves multiple stakeholders, and exploring the interplay among them explains why and how an ES is adopted and implemented. Actor-network theory (ANT) informs the main analysis. Importantly, the unit of analysis (UOA) is the user-SME and the technology provider combined. The findings challenge the dominant user-centred adoption theories and the importance of the technology provider in the sociotechnical role.

KW - Actor-network theory

KW - Case study

KW - China

KW - Enterprise systems

KW - SMEs

M3 - Conference contribution/Paper

AN - SCOPUS:85054254940

SN - 9780996683166

T3 - Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018

BT - AMCIS 2018 Proceedings

PB - Association for Information Systems

Y2 - 16 August 2018 through 18 August 2018

ER -