Final published version
Research output: Contribution in Book/Report/Proceedings - With ISBN/ISSN › Conference contribution/Paper › peer-review
Publication date | 18/08/2018 |
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Host publication | AMCIS 2018 Proceedings: Twenty-fourth Americas Conference on Information Systems, New Orleans |
Publisher | Association for Information Systems |
Number of pages | 10 |
ISBN (print) | 9780996683166 |
<mark>Original language</mark> | English |
Event | 24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018 - New Orleans, United States Duration: 16/08/2018 → 18/08/2018 |
Conference | 24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018 |
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Country/Territory | United States |
City | New Orleans |
Period | 16/08/18 → 18/08/18 |
Name | Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018 |
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Conference | 24th Americas Conference on Information Systems 2018: Digital Disruption, AMCIS 2018 |
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Country/Territory | United States |
City | New Orleans |
Period | 16/08/18 → 18/08/18 |
Enterprise systems (ES) are a priority in China. The main literature on ES is dominated by survey-based research on large Western firms, which typically focus on the user firm only and on the before-and-after effects of implementation. Analyses using critical success factors and technology adoption theories feature widely. China-based research on ES although growing is relatively limited and is significantly influenced by Western-based approaches. In contrast, this research examines ES adoption and implementation in Chinese SMEs from a continuous, process perspective using four case studies. It argues that ES adoption and implementation is a complex process that involves multiple stakeholders, and exploring the interplay among them explains why and how an ES is adopted and implemented. Actor-network theory (ANT) informs the main analysis. Importantly, the unit of analysis (UOA) is the user-SME and the technology provider combined. The findings challenge the dominant user-centred adoption theories and the importance of the technology provider in the sociotechnical role.